Parts Boutique Counterperson - Land Rover San Diego

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Land Rover San Diego has a great opportunity for a Parts Boutique Counterperson to join their team!

What will you do?

The Parts Boutique Counterperson will primarily be responsible for Boutique parts sales such as apparel, electronic components, and toys/sports products.

Essential duties include, but are not limited to:

• Research and sell automotive repair related parts to customers.

• Become the Parts Ambassador between New Car Sales and Parts Department.

• Learn the electronics parts catalog.

• Ability to learn the computer system and cashiering responsibilities.

• Learn proper purchasing procedures, inventory controls, parts pricing and discount structure, merchandising and display creation.

• Learn company’s policies, practices, and procedures related to parts.

• Dust, straighten and organize product when not engaged with customer or phone call.

• Provide great customer service in person and over the phone.

When the Boutique Counter is not busy this person will also be crossed trained and assist in other areas of the Parts Department:

• Download incoming orders, enter into employer’s computer system and match with parts inventory.

• Answering and directing incoming phone calls as needed

• Obtain parts from manufacturer, outside vendors, or other dealers as needed.

• Sort and label incoming parts and store in inventory.

What are we looking for?

• Ability to work a rotational Saturday schedule after training period is complete

• High school diploma or equivalent; or 1+ year related experience and/or training; or equivalent combination of education and experience.

• Retail customer service/sales experience – no previous automotive experience needed!

• Great phone etiquette

• Ability to work as cashier

• Experience working in high-line automotive dealership is highly preferred

• Proven outstanding customer service

• Excellent interpersonal skills, both in person and over phone

• Team-oriented and flexible and ability to multi-task

• Self-motivated 

Compensation: $22.61/hour

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employ