Neighborhood Community Action Center (NCAC) Organizer

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Reporting to the NCAC District Manager, the NCAC Organizer is a key position in order to make our City safer, cleaner and greener. The Organizer is responsible for staffing the Neighborhood Action Center, tracking and handling important issues in the Community and building relationships with residents and stakeholders throughout the District.

Essential Functions

• Attend community meetings and report back issues that need to be addressed
• Staff Neighborhood Community Action Centers, which includes welcoming residents, reporting and logging their issues in the database
• Demonstrate familiarity with Municipal, State and Federal resources to assist residents with government resources
• Assist residents in filling out paperwork for municipal services
• Plan and execute events within the district
• Assist in 311 reporting
• Staff Community Advisory Council
• Work with Neighborhood Advisory Council to monitor commercial corridors for illegal street vending, graffiti, safety and other areas of concern
  • Identify needs of local businesses (passing them along to Business Roundtable)
  • Build relationships with economic centers and stakeholders to provide economic opportunity for all (ex: hosting local job fairs, expungement clinics, business counseling clinics, etc.)
  • Engage local businesses
  • Share resources and funding opportunities for local educational institutions
  • Work with other committees to plan events that support school safety and sustainability
  • Identify solutions to provide before and after school programming
  • Highlight enrichment opportunities for Pre-K, K-12 and CTE students
  • Collaborate with other commit