Vice President and Head of Product Design

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations:  Austin, TX; New York, NY; San Francisco, CA

About the role

As Vice President and Head of Product Design at Cloudflare, you will be responsible for leading design teams for our entire product portfolio. Whether it is guiding the feel of the debug interface that will help developers deploy Serverless Applications or streamlining a simple rule builder that allows non-technical users to secure their web app, your job is to help make complicated things simple and powerful things achievable for users of all types.  At varying times this involves creating a vision, establishing a roadmap, and ensuring a high level of product quality and delivery. 

The Product Design organization at Cloudflare is made up of Product Designers, User Researchers, Design Operations, Design Engineering, and Design Systems folks that love to learn, collaborate, and solve large-scale problems. This organization is part of the broader Product organization and this role reports to the President of Product & Engineering.

Your work and the work of your department will impact and influence the experience of products used by millions of people and by thousands of companies daily. As Vice President of Product Design, you will work closely with the leadership team of the company as well as product and engineering leaders and other cross-functional stakeholders.  Building a talented, diverse and inclusive team will be key to your success and the success of Cloudflare’s products generally.

If you are an exceptional design leader that wants to help build a better Internet and work in a dynamic environment that respects diversity and inclusion then we’d love to hear from you. 

What you'll do

• Lead, mentor and grow the Product Design organization at Cloudflare including product design, design operations, design engineering, and user research.
• Build and enhance design principles and practices.
• Foster a culture of diversity and inclusiveness.
• Work with engineering and product leaders to establish both near-term and long-term product vision.
• Refine and enhance the Cloudflare design team culture and export best practices to product teams across the organization. 
• Utilize quantitative and qualitative data and understand how to translate it into accessible service and interface design. 
• Own the design, UX and product experience best practices to refine and enhance the Cloudflare design team culture and export best practices to product teams across the organization.

Examples of desirable skills, knowledge and experience

• Previous experience leading world class sizable product design teams at technology companies (B2B a plus).
• Proven track record building and developing diverse design teams.
• Experience leading design engineering teams across multiple product lines as well as design systems
• Deep empathy with, and understanding of users’ needs.
• Experience leading product research teams.
• Excellent written, visual and verbal communication skills.
• 15+ years product/UX design experience.
• Technical expertise, curiosity and a good understanding of network services

Compensation

Compensation may be adjusted depending on work location.

• For Bay Area based hires: Estimated annual salary of $352,000 - $430,000
• For New York based hires:  Estimated annual salary of $337,000 - $411,000

Equity

This role is