Product Analyst (Product Owner) - Human & Social Services

We’re seeking a talented, experienced product owner to join WellSky’s Human & Social Services solution organization. In this role you will have the opportunity to make significant contributions to the human services industry by supporting the case management system and services that support many aging, adult protective services, intellectual/developmental disabilities, and vocational rehabilitation agencies. You will work across the entire agile software lifecycle from design, to development, and through release. As a Product Analyst, you will serve as the product owner for the development teams representing the business and client voice to define new features and requirements to build into our solutions. If you have a passion for technology and like the idea of developing in a fast-paced high growth organization, you could be a perfect fit.

Responsibilities Include:

• Works with Product Managers and other Product Analysts to understand and support WellSky’s product strategy and roadmap priorities for the clinical aspects of the Human Services solution.
• Works with internal stakeholders and WellSky clients to analyze and document client business problems and opportunities.
• Act as the Product Owner within the development team creating epics, user stories, and acceptance criteria definitions to support the development of WellSky solutions.
• In depth analysis of product features, including user behavior analysis, A/B test result analysis, segmentation/funnel studies, product success metrics development, KPI and other product performance metric definition.
• Prioritizes and manages the product backlog for development planning and grooming meetings.
• Works with UX team to develop personas, workflows, and prototypes to validate client needs.
• Understand the software development lifecycle and how to collaborate effectively with Software Engineers to deliver amazing features from your detailed requirements and prototypes.
• Gather and document market requirements for current and future products by conducting market research supported by occasional on-going visits to customers and non-customers.
• Cross-team general product support.

Do you have what it takes?

Job Requirements:

• 2+ years of Business Analyst or Product Owner experience directly working with translating business and technical requirements into the form of epics and user stories.
• Ability to communicate clearly and concisely across multiple audiences and partners.
• Bachelor’s degree in human services, engineering, computer science or related discipline.

Do you stand above the rest? 

Preferred Requirements:

• Human Services experience a plus.
• WellSky Human Services experience a plus.
• Agile Product Owner or Pragmatic Marketing certification.

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Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year