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NIGC - Records Management Specialist 2
cFocus Software IncorporatedUnited States - Remote, United StatesRemotefull_timeVerifiedPosted 22 Apr 2026
About the role
cFocus Software seeks a Records Management Specialist 2 to join our program supporting the National Indian Gaming Commission (NIGC). This position is remote. This position requires a Public Trust clearance.
Qualifications:
Duties:
Qualifications:
- Active Public Trust clearance
- B.S. Business Administration, Computer Science, Information Technology, or a related field
- 4+ years of experience in records management, FOIA, or information governance
- Hands-on Salesforce CRM administration
- Salesforce CRM certification or Information Governance Professional (IGP) certification
- Knowledge of federal records management, FOIA, and Privacy Act requirements
- Experience with Microsoft 365 (SharePoint, Teams, OneDrive)
- Experience with Salesforce or similar CRM platforms
- Familiarity with PowerShell scripting and automation
- Strong attention to detail and organizational skills
- Strong written communication and documentation skills
- Experience supporting federal agencies or regulated environments
- Knowledge of records retention schedules and compliance frameworks
- Certifications in records management or information governance (e.g., CRM, CIP)
Duties:
- Perform records management activities according to Federal government privacy and legal requirements.
- Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
- Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies, procedures, and guidelines.
- Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
- Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
- Manage SharePoint sites content and permissions.
- Create and execute PowerShell scripts to produce reports and perform records management tasks.
- Compile data for reports, transcribe reports, and maintain indexes.
- Ensure that all work products are proofread and free of errors, omissions, and inconsistencies.
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