Senior Project Analyst – Specialized Consulting Center: Essential Services

Summary

Support and coordinate Essential Services project activities that span Implementation as well as Production services. We are looking for a proactive, outcome-focused Senior Project Analyst that will oversee delivery of several concurrent Essential Services engagements, while also helping define and evolve a consistent approach for delivery of these services to our cloud customers.

The Role
As a Senior Project Analyst, you will work with new and existing customers in managing all the aspects of the Essential Services offerings, partnering with Guidewire consultant developers and test engineers in a customer-facing role to ensure successful project delivery of Essential Services. In this very visible role, the Senior Project Analyst will also assist in tracking project financials and reporting to Guidewire’s leadership on a regular basis. This role will report directly to the Essential Services Portfolio Director under the “Sales, Operations, and Delivery” vertical within the Specialized Consulting Center.

Job Description

Expectations

• Ensure consistent delivery of Essential Services offerings

• Support execution of Specialized Consulting Center (SCC) strategic initiatives

• Work closely with the RMO, in partnership with Essential Services Portfolio Director, on necessary changes to resource requests and assignments required to carry out the Essential

Services

• Ability to effectively manage project’s associated P&L and deliver within budget

• Work closely with the customers/SI/Guidewire Project Manager that is delivering the implementation, and align on the plans to deliver each of the Essential Services offerings.

• Ability to coordinate internal resources to ensure that projects adhere to scope, schedule and budget

• Establish and maintain relationships with relevant customer stakeholders, providing day-to-day contact on project status and changes

• Report project outcomes and/or risks to the appropriate management channels (internal and external) and escalate issues, as necessary, that would impact the Essential Services team from delivering on their commitments

• Identify opportunities to position additional Essential Services on active projects.

• Flexibility to occasionally travel onsite to Customers

Required skills/experience

• Very strong communication skills and ability to work on fast-paced projects, requiring interaction with key stakeholders within the Customer’s Business and IT areas.

• Strong organizational skills and follow-through of activities

• Agile and Waterfall project management methodologies to ensure release delivery, controls, issue resolution, and risk mitigation

• Establish and maintain processes for managing scope during the project, setting quality standards and assessing risks

• Experience supporting software implementations (Guidewire preferred)

• Experience working with people across multiple geographies

• Strong ability to collaborate across cross-functional teams and achieve needed deliverables.

• Skill in working with implementation partners and supporting multi-functional projects

• Understanding of the P&C insurance industry to be able to have effective discussions with customers.

• Technical background, ideally in a SaaS environment

• End user experience in using Salesforce and PSA in managing projects, financials, and resources.

• Ability to support project issue resolution.
  
   

The US base salary range for this full-time position is $84,000 - $137,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com.<