Director, Commercial Analytics (Hybrid)

As the Commercial Analytics Director, you will play a critical role in providing strategic leadership to ensure data-driven decision-making enhances commercial performance. It will involve leading a high-performing analytics team and serving as a key business partner and advisor to commercial and franchise leadership. In this role, you will lead a team to utilize data insights to inform strategic decisions and optimize business impact. Collaborating closely with cross-functional teams, you will integrate data from multiple sources, foster a culture of curiosity and innovation, and ensure consistency in reporting and metric definitions. 

Your leadership will directly influence the development, resources, and refinement of commercial strategies, ensuring Insulet maintains a competitive edge in the industry.

We’re looking for:

• A strategic thinker who can translate data into clear commercial opportunities and influence business priorities
• A collaborative leader who can mentor, empower, and inspire a high-performing analytics team
• A trusted business partner who builds strong relationships with executives and cross-functional stakeholders
• An expert advisor and data storyteller who brings together complex datasets and business acumen to drive decision-making
• A champion of continuous improvement initiatives and promoter of best practices in analytics and innovation in reporting and insight generation

Responsibilities

Provide Strategic Insights for Leadership

• Act as the trusted analytics partner to commercial and franchise leadership, translating complex data into strategic actions and insights
• Lead a team that transforms structured and unstructured data into meaningful, timely, and actionable insights that drive commercial success
• Ensure analytics outputs are tailored to the maturity of each market, and reflect relevance and prioritization of efforts

Drive Cross-Functional Data Integration

• Connect data insights across sales, marketing, market access, finance, and operations to create a unified, 360-degree view of commercial performance
• Champion the need for global standardization with market-specific flexibility in reporting and analytics
• Collaborate and partner with IT and data engineering teams to influence the evolution of platforms used for insight delivery and data accessibility

Lead & Develop High-Performing Teams

• Manage, mentor, and empower a high-performing analytics team by fostering a culture rooted in curiosity, learning, and innovation
• Allocate team resources strategically across high-impact initiatives, ensuring alignment with evolving business priorities and regional needs
• Build and develop a team environment and culture that thrives on collaboration, a growth mindset, and purpose-driven problem-solving

Oversee Reporting & Trend Analysis

• Lead the delivery of recurring performance reports, and in-depth analyses to keep the business informed and proactive
• Ensure alignment and consistency in metric definitions and business rules across all reporting outputs
• Accountable for coordinating across teams to ensure data accuracy validation, particularly for key commercial inputs like incentive comp data, call activity, and formulary access

Enable Business Continuity

• Build continuity plans to maintain analytics delivery during team transitions, absences, or resourcing shifts
• Provide guidance on resourcing and investment decisions for sales, marketing, and access teams based on data-driven opportunity sizing
• Provide guidance to continuously refine the business rules, data definitions, and methodologies behind key commercial metrics and KPIs

Education and Experience

Minimum

• Bachelor's degree (preferred field of study business, data science, statistics, economics)
• 15+ years of experience in commercial analytics, preferably within med tech, healthcare, or life sciences
• 10+ years of experience managing and coaching high-performing analytics teams
• Experience and proven success working in matrixed, cross-functional global organizations 

Preferred

• Master’s degree or MBA

Skills and Competencies

• Strategic mindset with the ability to define and guide analytics strategy that aligns with evolving business goals and regional market dynamics
• Continuous improvement mindset to drive innovation in reporting processes, insight generation tools, and cross-functional data integration
• Proven leadership skills to mentor, develop, and inspire a high-performing analytics team while fostering a culture