Chinese Bilingual Property Owner Customer Relationships

This is a remote position.

Mon - Fri 9 AM- 6 PM (CST) includes 1h unpaid break.

Key Responsibilities:

• Owner Relationship Management:
  Build and sustain strong relationships with existing property owners to ensure their needs are met and expectations are exceeded.
  

• Retention Strategies:
  Develop and implement strategies to retain current ownership, addressing their concerns and feedback proactively.
  

• Contract Drafting:
  Draft, review, and negotiate contracts with property owners, ensuring clarity and compliance with legal standards.
  

• Customer Service Excellence:
  Provide top-notch customer service to property owners, addressing inquiries and resolving issues in a timely manner.
  

• New Property Acquisition:
  Actively identify and pursue opportunities to acquire new properties and onboard new owners through networking, marketing, and outreach efforts.
  

Requirements

Qualifications:

• Must know how to write and speak Mandarin
• Proven experience in property management or a related field.
  
• Strong interpersonal and communication skills.
  
• Excellent problem-solving abilities and attention to detail.
  
• Familiarity with contract drafting and negotiation.
  
• Ability to work independently and as part of a team.
  
• Proficient in property management software Buildium and Microsoft Office Suite.