AV Technician

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

The AV Technician will be responsible for ensuring all AV equipment is in good working order and optimally configured for various scenarios, including live events, conferences, studio recordings, podcasts, meetings, webinars and live streams. They will test all equipment, identify and resolve issues and suggest modifications and improvements. 

The AV Technician should have a broad and thorough knowledge of leading industry technologies used in business communications, media events and ideally, television production. This relates to all AV technology, to include large displays, projectors and screens, Smart boards, digital signage, speakers, amplifiers, audio/video switchers, mixers, microphones, control systems, videoconferencing units, various cabling terminations, and cable management systems. They will also serve as a field-lead to AV installers, instilling best practices and standards of work as they relate to AV integration and support. Strong candidates should possess significant experience installing audio visual solutions with diverse products in a commercial business environment.

They must have strong communication, motivation, follow-up, documentation, organization, prioritization, and customer service skills. In addition, the candidate must have a can-do attitude, a strong work ethic and the ability to build relationships with team members with varying personalities.

 

Your job:

• Develop project-specific work plans.
• Communicate and coordinate on-site with clients, general contractors, and associated trades as required to complete AV installation.
• Install AV systems according to systems documentation and industry standards and best-practices.
• Maintain complete and accurate as-built documentation of systems installations.
• Provide feedback to management and co-workers in order to improve system implementations, engineering, and day-to-day workflow.
• Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, sports events, meetings and conventions, presentations, and news conferences.
• Set up and operate sound equipment.
• Set up and operate spotlights.
• Confer with meeting or concert director to establish cues and directions.
• Monitor sound feeds to ensure quality.
• Mix sound inputs and feeds.
• Send in equipment for repairs as needed.

 

About you:

• Certifications such as Christie, Crestron, Extron, Polycom, QSC, etc. are desired, but not a requirement for this position. Experience / Familiarity with the following is desirable:

  • Crestron Video Encoders/Decoders
  • Brightsign Players and Software
  • Datapath Fx4
  • Crestron Touch Panels / Room Scheduling
  • Crestron Toolbox
  • Q-Sys Designer
  • Christie LED Video Walls
  • Polycom Conference Phone
  • Crestron AV Switcher
  • AV over IP
  • Dante
  • Shure Wireless Audio TX/RX
  • Blackmagic Design Live Production Switchers
  • Blackmagic Design Routing and Distribution.
  • Blackmagic Design Duplication, Disk Recorders, Storage
• Ability to read and understand project drawings and schematics, engineering notes, and operation manuals.
• Ability to understand construction blueprints, and demonstrated knowledge of commercial construction practices.
• Above-average knowledge of and experience with the installation of AV systems and equipment includi