Senior Executive Assistant

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
We’re looking for a Senior Executive Assistant  to join our team at Ro! This is a great opportunity to grow your career in a rapidly scaling organization.  The Senior Executive Assistant must be comfortable operating with a high sense of urgency in a fast-paced, ever-changing environment and will be an individual  who takes ownership, looks for ways to optimize impact, and genuinely enjoys supporting others in order to make their lives easier, maximize productivity, and enable them to do their best work. 

What You'll Do:

• Manage and optimize calendars for one or more busy executives, including scheduling internal and external meetings, clearing conflicts, and preparing for the week ahead
• Be a liaison to internal and external stakeholders and provide timely follow-up on requests
• Understand Ro’s business goals and their implications to our everyday work
• Assist with preparation for meetings (creating presentations, research, compiling information, etc) and coordinate any follow-up (sending documents, swag, scheduling follow-up meetings, etc) 
• Manage various paperwork/documents/materials as neededArrange travel, including transportation, lodging, and dining reservations
• Provide personal assistance as needed such as ordering lunch, booking appointments (doctor, dentist, etc), running errands, and placing personal orders (gifts, flowers, etc)
• Collaborate with other EA’s to improve existing business operationsPlan and execute team meetings, activities and events
• Manage special projects

What You'll Bring to the Team:

• Bachelor’s degree or relevant work experience in a fast-paced environment
• Experience managing several busy calendars and proficiency with Google G Suite (Docs, Drive, Calendar, Mail)
• Strong verbal, written, and interpersonal communication skillsExtreme trustworthiness when handling sensitive, confidential information
• Excellent project management skills with the ability to prioritize and juggle multiple tasks
• Strong stakeholder management—you can effectively manage workload across multiple leaders with ease; you’re not afraid to speak up if something is unclear, unrealistic, or you're experiencing roadblocks; you proactively develop systems for prioritization and communicating status
• A drive to identify and execute ways to add value, streamline, or improve
• Resourcefulness, confidence in decision making, and sound judgment
• Relentless attention to accuracy and detail
• A willingness and ability to be accessible when there is an urgent or sensitive matter which is sometimes after working hours or on the weekend

We've Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insuranceStudent loan refinancing
• Virtual resources for mindfulness, counseling, and fitness
• We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

The target base salary for this position ranges from $100,000 to $120,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of