Assistant Director of Social Services for Family Services Division (Chesterfield-Colonial Heights)

This job announcement is a courtesy job post for the Chesterfield-Colonial Heights local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s). 

CLICK LINK TO APPLY: Assistant Director of Social Services for Family Services Division | Job Details tab | Career Pages

Customer Experience: It’s Our Business, It’s Our Passion. 

The Chesterfield-Colonial Heights Department of Social Services is a dynamic, mission-driven agency serving one of Virginia’s largest and most diverse communities. We are committed to strengthening families, protecting vulnerable children and adults, and delivering innovative, high-quality services that meet evolving community needs.

What You Do and How You Do It:
The Assistant Director for Family Services provides strategic, operational, and visionary leadership for all family services programs, including Child Protective Services, Foster Care, Adoption, Prevention, Adult Protective Services/Adult Services, Employment Services (VIEW), Crisis Assistance (housing, food insecurity, utility assistance) and related initiatives. This executive leader partners closely with the Director and senior leadership team to ensure regulatory compliance, advance innovation, develop the workforce, and cultivate a high-performance culture that delivers measurable outcomes for children and families. Perform other work as required.

Key Responsibilities

Strategic Leadership & Innovation

• Lead the development and execution of a clear strategic vision for Family Services aligned with agency priorities and community needs

• Champion innovation, continuous improvement, and the use of data-driven practices to improve service delivery and outcomes.

• Identify emerging trends, regulatory changes, and best practices and translate them into actionable strategies.

Operational Excellence & Compliance

• Ensure full compliance with federal, state, and local regulations, including Virginia Department of Social Services standards and court mandates.

• Oversee quality assurance, performance management, audits, and corrective action planning.

• Strengthen internal controls, policies, and procedures to promote accountability and consistency.

Workforce Development & Culture

• Build, mentor, and sustain a high-performing leadership team and frontline workforce.

• Develop succession plans, leadership pipelines, and targeted professional development opportunities.

• Foster a culture of trust, transparency, collaboration, and results-oriented performance.

Cross-Divisional Collaboration

• Partner with Benefits, Finance, Human Resources, Legal, community agencies, and other stakeholders to deliver coordinated services.

• Represent the department with courts, community partners, VDSS, and regional leadership groups.

Fiscal & Resource Management

• Contribute to budget planning, forecasting, and resource allocation to ensure effective use of public funds.

• Monitor program expenditures, grants, and performance metrics to ensure sustainability and efficiency.

     Here's What You Need:

      Master's degree in social work, a behavioral science, counseling, business or public administration or related field supplemented with professional experience in social work or other human services field with some supervisory or other management work experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities required.

We’re Looking for Ideal Candidates Who Have:

• Master’s degree in Social Work, Public Administration, Human Services, or a related field.
• Extensive progressively responsible management experience in public so