Senior Product Manager

<p>At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. <br/><br/>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.</p> <p> </p> <p><strong>Senior Product Manager</strong></p> <p><strong>Why We Have This Role</strong></p> <p>Product Managers at Qualtrics are leaders who guide new product ideas from an initial concept to a global launch. Along the way, they collaborate with world-class engineers and designers to maximize each product’s impact. By combining end-user value with business value, they ensure a clear, single point of accountability for the performance of the product and business.</p> <p> </p> <p><strong>How You’ll Find Success</strong></p> <p>The ideal candidate will have a strong product management background, experience leading large projects, and have a well-rounded technical background. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses a rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities.</p> <p> </p> <p><strong>How You’ll Grow</strong></p> <ul> <li>Gain hands-on experience managing complex enterprise products within a strategic framework, enhancing your skills in product lifecycle management and contributing to impactful solutions that benefit millions.</li> <li>Work alongside top-tier engineers, designers, and various internal teams, sharpening your ability to orchestrate successful product outcomes through effective teamwork and communication.</li> <li>Participate in initiatives focused on globalization and accessibility, allowing you to understand and address the diverse needs of customers worldwide, thereby increasing your strategic acumen.</li> <li>Develop and implement comprehensive go-to-market plans across multiple departments, enhancing your strategic vision and cultivating leadership qualities necessary for driving product success.</li> </ul> <p> </p> <p><strong>Things You’ll Do</strong></p> <p>This role will drive launches from the strategic roadmap of the platform. Examples might include product iterations for the extensible portfolio of Qualtrics communication channels like Email, SMS, WhatsApp, Microsoft Teams, and Slack. Or helping in areas like globalization and accessibility, truly expanding the reach of Qualtrics to every customer and employee in every organization worldwide. Or helping to build top compliance and critical features CIOs and CTOs expect from world-class enterprise products.</p> <p> </p> <p><strong>What We’re Looking For On Your Resume</strong></p> <ul> <li>5+ years of product management experience</li> <li>Lead and drive products within the context of a broader product goals, strategy and roadmap.</li> <li>Incorporate data, research and market analysis to inform product requirements.</li> <li>Understand Qualtrics’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.</li> <li>Develop and implement a company-wide go-to-market plan, working with all departments to execute</li> <li>Build and improve processes for collecting customer feedback, building requirements, and maintaining a long-term roadmap</li> <li>Participate in the business development and partnership-building activities</li> <li>Collaborate with other groups within the company to orchestrate successful product outcomes, including: Sciences teams, Engineering, Design, Technical Program Management, Delivery, Support, Customer Success, and Product Marketing</li> </ul> <p> </p> <p><strong>What You Should Know About This Team</strong></p> <p>Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like bui