Manager, Product Management-Network Token Access and Servicing Team

Manager, Product Management-Network Token Access and Servicing Team

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team
This role is within the Emerging Payments- External Integrations team. The External Integrations team is responsible for third-party payments products and experiences that serve customers across the company. This includes products such as Digital Wallets, Network connections, Tokens, Paze, and external Virtual Card integrations. We also manage both the products and relationships with our key third-party partners across Digital Wallets and Networks. Our team’s goal is to simplify the moment of checkout for customers across online and in-person transactions. Our goal is that no matter how a customer chooses to pay, Capital One cards are the most secure and convenient choice.

As a Product Manager of Network Token Access and Servicing Team, you will…

• Transform our stored payment and virtual card servicing experience with AI-powered functionality

• Shape the future of stored card information from payment networks (e.g. Discover, Mastercard, Visa), as part of the essential foundation for payment methods like Apple Pay, Google Pay, Agentic AI, and others

• Prioritize key stored card data use cases with internal partners, such as Fraud, other teams in Servicing, and mobile / web application teams to provide best in class customer experiences

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

• 3 years of experience in product design, agile delivery, business analysis, data science or software engineering 

• 2 years of experience in Agile product management
   

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management