Compliance Risk & Project Manager, Square

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

This is a 100% remote opportunity in the United States

Job Description

Square Product Compliance Team is looking for a Product Risk and Controls Lead to lead the charge in building, maintaining, and updating the risk and control environment for Square's products and features.

You will enable the Square business by bringing greater awareness and visibility into the areas of risk impacting the product, while helping to identify and document mitigating controls. You will serve as the Product Compliance Team’s (PCM) project manager to ensure team initiatives are well-documented, trackable, monitored, and reportable from project start through completion.  You will partner with Product Managers and other Compliance professionals to understand how the products/features operate, and ensure there is a well documented library of relevant risks and corresponding controls on an ongoing basis (both before the launch of new products, and throughout the product's lifecycle). You will use your knowledge across risk and compliance domains including: Payment Processing, commercial lending, Anti-Money Laundering, UDAAP, Privacy, Security, Sanctions, Network Rules, along with federal and state regulations and requirements (e.g., money transmission requirements, ACH, sanctions) to ensure comprehensive coverage of risk and control identification.

You will report to the Square Head of Product Compliance and will play a pivotal role in helping to build compliant, world class digital products and features.

You Will: 

• Establish a product risk and controls framework and program;
• Migrate all outstanding projects into project management platform Jira)
• Ensure all future PCM commitments are originated and maintained within the project management platform;
• Serve as product team POC for PCM project management;
• Develop meaningful project reporting to give senior leadership visibility into PCM pipelines, project status, and output success + productivity + efficiencies;
• Partner with Enterprise Governance Teams to help build relevant policies and procedures related to controls management;
• Help educate Product Managers and others on risk and controls management;
• Support Product Managers and other Compliance professionals in identifying and documenting mitigating controls;
• Create and maintain an inventory of product risks and controls. In the event exceptions or issues are identified, work with Product Teams to strengthen controls to prevent recurrence;
• Work with other Compliance partners to ensure comprehensive identification of launch risks/requirements and controls prior to the launch of new products and features;
• Remain up-to-date on regulatory changes and landscape, best practices and developments in the industry;
• Identify and communicate applicable metrics, KPIs and KRIs for the leadership review;
• Participate in annual risk assessments and audits.

Qualifications

You Have:

• 10+ years of experience working in the compliance risk, controls, and project management space;
• Experience working in the financial services industry (in particular in payments or other financial technology companies);
• Experience building and maintaining strong cross functional relationships with Policy and Product Teams;
• Well rounded understanding of risk and compliance domains impacting Square
• Track record for building new, scalable programs.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U