HR Operations - Associate Director (NY)

 

Position Title: HR Operations - Associate Director (NY)

Entity: KBRA Holdings LLC

Employment Type: Full-Time

Location: New York, New York

Summary:

Kroll Bond Rating Agency, LLC (“KBRA”), a Nationally Recognized Statistical Rating Organization (“NRSRO”) is seeking a dynamic HR Operations Associate Director who will focus on benefits, wellness, HR system support, and HR programming. This role will support the design and execution of our benefits and wellness offerings, support implementation and enhancement of HR systems, and drive high-impact employee communications and programming. We are looking for someone who is enthusiastic, highly motivated, keen on collaboration and has a strong work ethic. This position will be based out of our New York office, with the flexibility to work remotely two days per week

About the Team:

Our Human Resources Department is an integral function responsible for the overall dynamic employee experience at KBRA. As a lean HR organization, we take pride in our wide array of work initiatives, ranging from recruiting high caliber talent, promoting diversity, engagement and inclusion, providing training and internal career development opportunities, caring for employee physical and mental well-being via the provision of competitive benefit plans, rewarding high performers, and assisting our colleagues in understanding how their individual roles contribute to KBRA’s overall business strategy of becoming recognized as the premier credit rating agency. This role reports to the Director of Human Resources Process and Systems and will partner closely with all members of the Human Resources team.

About the Job:

• Support the design, evaluation, and continuous improvement of KBRA’s health and welfare, retirement, and wellness programs, ensuring competitiveness, equity, and alignment with company philosophy
• Monitor benefit and wellness trends, benchmarking data, and regulatory changes to make recommendations that enhance employee experience, manage cost, and remain compliant
• Lead employee communication sessions for Open Enrollment and New Hire Benefits Orientation, including the preparation of materials
• Support the design of thoughtful HR processes and HR Technology solutions that focus on automation, standardization and efficiency
• Proactively identify and assist in evolving process and policy improvements to increase efficiencies and productivity in HR operational processes
• Act as primary HR liaison to brokers, benefit carriers, retirement plan providers, wellness vendors, and HR technology vendors and own vendor relationships externally and internally
• Partner with Payroll & HR Operations Associate on file feeds, data accuracy, and audit support while maintaining strategic ownership of programs and vendor outcomes
• Collaborate with Business and HR colleagues regarding ad-hoc reporting, workflows, communications, and projects
• Own the employee-facing experience for benefits and HR programming including but not limited to annual enrollment, new hire enrollments and inquiries, wellness campaigns, benefit education, and presentations  

You will be successful in this role if you possess:

• Bachelor's degree required
• 6+ years of progressive HR Operations and/or benefits experience, with exposure to performance management, compensation cycles, or HR Technology implementation modules
• Strong understanding of HRIS and Payroll Systems (Ceridian Dayforce) and how they support benefits and HR processes
• Experience managing benefits administration and vendor relationships; prior ownership of Open Enrollment and/or wellness programs strongly preferred.
• Strong analytical skills and ability to interpret and communicate data to drive decisions and impact
• Detail-oriented, highly organized, and able to manage multiple, competing priorities in a fast-paced environment
• Excellent written and verbal communication skills with a track record of developing employee-facing content and delivering presentations
• Financial services or related industries strongly preferred
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

Salary Range:

The anticipated annual base salary range for this full-time position is $95,000 - $130,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors.

Benefits:

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitiv