Security Specialist, Global Operations

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com


Who We Are Looking For
The role is an entry-level position for those who have an interest in a career in risk management and an aptitude for providing security advice and assistance to clients in difficult situations. The position is ideal for someone either looking to begin or build on a career in security and risk management, learning valuable skills and experience in an operational setting. The Crisis24 Global Operations Centers are at the heart of the delivery of operational tasks for our clients globally, handling a range of situations from routine monitoring to supporting complex security and evacuation tasks. The candidate must be able to effectively balance the efficient delivery of daily tasks alongside being able to deal with and help to resolve unexpected complex events, including giving immediate support and advice to people in live security incidents. Central to the role is the ability to work under pressure clearly and calmly, to work effectively in a global team to deliver solutions in real time, in combination with being able to run routine daily tasks with focus and accuracy.
What You Will Work On
Crisis24 seeks a Security Operations Specialist to join our Annapolis, MD Global Operations Center, supporting live operations, proactive threat monitoring, and emergency response tasks. This includes the coordination and oversight of various global operations involving emergency safety support, evacuation, security and protection tasks in high-risk and challenging locations, the proactive threat monitoring of client personnel and assets globally, and the compilation of threat information and mitigation advice. The position holder works a day, rotating a 9-hour shift pattern, from 0700-1600 with a one-hour break. You must be responsible, diligent, composed under pressure, and have demonstrated high-quality written and verbal skills.
• Support the research and assessment of a threat environment for proposed task/travel, using a range of privileged and open-source platforms/research networks
◦ Prepare, compile, and distribute travel security advice and risk assessments before or during client travel to higher-risk locations
• Support the research and delivery of pre-travel briefings and presentations to a range of travelers (including deploying expats, academia, NGOs, corporate travelers, C-suite, etc.)
◦ Brief on current threats, associated risks and suggest safety measures
• Monitor requests and supply the content to global travel security requests from deployed personnel, in-country travelers, clients, and on-the-ground security teams
◦ Provide travel security & emergency advice, mitigation measures, and recommendations to travelers, clients, and organization points of contact
• Utilizing open-source intelligence, proactively monitor the security situation in locations where assets are located and conduct regular checks to confirm the well-being of personnel
◦ Support the coordination of ad hoc travel security, secure transport, and protection tasks
• Support security response contingency planning
◦ Keeping superiors apprised of escalating situations
◦ Assist with research and review of deteriorating locations, identifying potential exit routes, transport hubs, relocation sites, border crossings and the compilation of associated mapping and information to aid preparation
• Utilize tracking platforms to monitor events and action at risk notifications
◦ Initiate mass communications and confirm welfare status
◦ React to major security incidents by providing immediate support and advice, ensuring the safety of potentially affected assets, and producing situation reports for client awareness
• Respond to Special Risk (Kidnap, Ransom & Extortion) calls, gathering the key information and quickly escalating internally t