Sr Associate IS Bus Sys Analyst

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr Associate IS Bus Sys Analyst

Let’s do this. Let’s change the world. In this vital role, as Sr Associate IS Business Systems Analyst at Amgen, you will join the Revenue Management Product Team in Amgen’s Client Facing IT organization, and will be responsible for operating and supporting Electronic Data Interchange (EDI) between external wholesalers and Amgen’s Model N SaaS platform, which in turn supports pharmaceutical contracting and pricing execution and Gross-to-Net ecosystem. The role primarily liaises with stakeholders in the US Commercial, Finance, Accounting, Trade Operations, and Technology organizations. This Sr Associate IS Business Systems Analyst will primarily support data mappings and data integration for chargebacks and rebates and process workflows with Amgen external wholesalers.

Key Responsibilities

• Stakeholder alignment across business, IT, and external partners to ensure EDI solutions meet business needs.
• Gather and document business and functional requirements for EDI-related processes, including chargebacks, rebates, and 340B data flows.
• Develop business & functional requirement documents for EDI-related processes (e.g., chargebacks, rebates, 340B).
• Ensure accurate and complete EDI data integration (e.g., EDI 852, chargebacks, rebates) into Revenue Management systems such as Model N.
• Data mapping integrity between upstream sources (e.g., SAP, wholesalers) and downstream systems to support pricing, chargeback, and 340B processes.
• ​​Develop and maintain data mapping specifications and validate transformations across systems
• Timely identification and resolution of EDI data issues, minimizing impact to financial processing and reporting.
• Support business-critical processes by ensuring data availability and quality.
• Maintain compliance with data standards and governance, including audit readiness and traceability of transactions.
• Support EDI onboarding and changes for trading partners, including coordination with vendors & internal technical teams.
• Develop test artifacts including test plans, test cases, defect logs for SIT/UAT cycles.
• Coordinate & execute testing (SIT/UAT), defect tracking and resolution support.
• Monitor daily EDI processing and data pipelines, proactively identifying issues and driving continuous improvements in data quality and automation.
• Generate data Validation & Reconciliation Reports highlighting discrepancies, root cause analysis, and resolution tracking.
• Document process flows & standard operating procedures (SOPs) for intake, processing, and exception handling.
• Generate issue & Performance Dashboards / Status Reports providing visibility into processing health, defects, and SLA adherence.
• Demonstrates strong data analysis capabilities with hands-on experience using data analytics tools.
• Practice Agile and use Jira.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The enthusiastic professional we seek is a Business Analyst with these qualifications.

Basic Qualifications  

• Master’s degree and 2 years of Information Systems experience OR
• Bachelor’s degree & 4 years of technical experience OR
• Associate’s degree & 6 years of technical experience OR
• High school diploma / GED and 8 years of technical experience

Must Have

• 3–5+ years of experience as a Business Analyst, preferably in data, integration, or revenue management domains.
• Hands-on experience working with EDI transactions (e.g., 852, 850, 810, 835).
• Understanding of data flows, data mapping, and system integrations (e.g., EDI -Model N - SAP).
• Exper