Assistant Director of Admissions- Medical Education

Job Description:

Assistant Director of Admissions- Medical Education

Department: Admission/Enrollment Services                                                                                                                          FLSA: Exempt

Reports to: ADoA, DoA, SDoA, EAD, Campus Dean, or AVP                                                                                                                              Full-Time, Staff

Campus: Chicago, Proposed IllinoisCOM                                                                                                                      Position Location: Chicago

Position Summary:

The Assistant Director of Admissions is an entry level management track position.  Primary responsibilities are recruiting and serving prospective students for the Illinois College of Osteopathic Medicine (IllinoisCOM).  In addition, individuals will incorporate team leadership responsibilities into their daily activities.  The ideal candidate will be an articulate, organized, dynamic and enthusiastic team player with prior experience working within medical education.  Excellent organizational and management skills are necessary.  

Principal Duties:

• Assist Direct Supervisor with, but not limited to, supporting, and training staff through assessing performance.
• Responsible for engaging in and mentoring others in best practices to contribute to the team’s overall success.
• Clearly articulates the mission and value of the university to prospective students.
• Provides superior customer service to students through the entire admission process.
• Consistently achieves behavioral and performance expectations as outlined in the annual performance review.
• Responds to all new inquiries quickly and maintains consistent communication with all students throughout the admission process.
• Conducts telephone-based, virtual, and in person consultations to qualify prospective students on their educational goals and interests, to explain available academic programs, to advise them on admission requirements, and to ensure that all admission paperwork is completed properly.
• Fulfills management responsibilities as assigned based on department and team needs, including but not limited to:
  • Mentoring others
  • Training
  • Inquiry management/distribution
  • Floor management
  • Reporting responsibilities
  • Auditing
  • Call monitoring and feedback
• Manage and produce weekly reports to drive improved performance.

• Review and evaluate admission applications before sent to department faculty for review.
  • Facilitate recruitment management efforts.
  • Oversee product knowledge training of new staff as well as facilitate continual training for the Admissions department. 
  • Monitor and manage conversion <