Housekeeping Manager - Chicago

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Upper East Side 2024 and Toronto 2025 facilities.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Chicago Location:

Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.

The Role:

As a Housekeeping Manager, you will oversee the Locker Room Attendants and Laundry Attendants, ensuring that all housekeeping services meet AIRE's standards. You will provide leadership for each team, including recruiting, training, and engagement. Your hands-on approach will be essential in guaranteeing the upkeep of the bathhouse. You will play an integral role in providing clients with the exceptional service and experience that AIRE is known for.

Key Responsibilities:

Cleaning and Maintenance

• Manage locker, laundry, and overnight cleaning team performance.
• Guarantee cleaning and sanitation processes set by AIRE protocols are met.
• Ensure proper functioning of the site's laundry processes and deliverables.
• Ensure proper use of company products and equipment used for housekeeping.
• Monitor performance of external (e.g. vendors) cleaning/laundry employees.
• Oversee inventory pertaining to cleaning, locker room and laundry supplies, and place necessary orders.
• Submit weekly reports of incidents, improvements, and events of interest to upper management.

Client Experience

• Ensure the well-being and comfort of clients in locker rooms by providing them with the necessary products available.
• Ensure the facility meets AIRE's standard of tidiness and cleanliness.
• Assist clients with queries and questions they have about their experience, especially pertaining to the locker room.

People Management

• Recruit, train, and develop the Housekeeping Team.
• Provide individual feedback and propose training plans for all supervised teams.
• Create and implement schedules for all supervised teams.

Who You Are:

• Minimum of 1 year working at AIRE.
• Minimum of 3 years in a Housekeeping position.
  
• Minimum of 2 years leading a team within the hospitality, fitness, or wellness industry.
• Experience in a laundry-related role, preferred.
• Experience in a luxury business and/or spa, preferred.
• Experience with on-boarding and training new hires.
• Experience with team building.
• Proficient in Microsoft Office.
• Punctual, reliable, and flexible with scheduling according to business needs.
• Organized and capable of following detailed instructions.
• Being bilingual (English and Spanish) is a plus.
  

Why You Should Join Us:

• $65,000-$70,000/annually.
  
• UHC Insurance: medical (major), dental, & vision (100% premium paid by AIRE).
• PTO (15). 
• Sick Days (5).
• Bonus Scheme.
  
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.