Executive Assistant to the CRO

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

 

Our Team Members:

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

The Executive Assistant (EA) will be a force multiplier for Alpaca’s Chief Revenue Officer, enabling high-velocity execution across global revenue, partnerships, customer intelligence, investor relations, and strategic initiatives. Alpaca operates at the intersection of fintech, brokerage infrastructure, and global expansion, which demands an EA who thrives in an ultra-fast environment, can handle high context switching, and proactively creates leverage.

The EA will serve as the CRO’s operational counterpart, ensuring priorities are executed, information flows correctly, and the CRO’s time is deployed against the highest-impact activities across customers, partners, regulators, and investors worldwide.

Key Responsibilities

1. Inbox Ownership & Strategic Email Management

• Fully manage and triage a high-volume inbox spanning global partners, enterprise clients, regulators, investors, and internal teams.
• Prioritize communication based on business impact and urgency.
• Draft, respond to, and follow up on emails in a tone aligned with the CRO’s operating style.
• Maintain a zero-lag system for action items, meeting requests, and next steps.

2. Calendar & Workflow Optimization

• Own the CRO’s calendar end-to-end, optimizing for time blocks, deep-work windows, external meetings, and travel schedules.
• Anticipate conflicts and adjust dynamically based on shifting priorities across time zones (US, APAC, EMEA, GCC).
• Prepare the CRO before every meeting with agendas, briefings, and key context.

3. Global Travel & Event Coordination

• Plan multi-country itineraries supporting board meetings, regulator visits, customer on-sites, and conferences such as Money2020, Token2049, Fintech Saudi, and partner summits.
• Coordinate visas, logistics, ground transport, and briefing documents for each trip.
• Ensure cost-efficiency while maintaining executive-level travel standards.

4. Operational & Administrative Excellence

• Manage document preparation, board materials, contracts, NDAs, vendor forms, and internal coordination.
• Track deliverables across revenue, partnerships, CS, and product teams, ensuring nothing falls through the cracks.
• Support internal operational processes such as contract routing, CRM hygiene, and pipeline preparation.

5. Presentation & Narrative Support

• Assist with building, formatting, and polishing board decks, customer proposals, investor materials, an