About the role
<p data-start="632" data-end="907">We are looking for a senior operations leader to run a large-scale, multi-shift CAD design center in Manila. This role owns the end-to-end performance of a 200+ person operation that runs across two shifts and processes high volumes of work daily for international customers.</p> <p data-start="909" data-end="1120">This is a <strong data-start="919" data-end="960">production operations leadership role</strong>, not a CAD design or technical specialist position. Your mandate is to ensure flow, predictability, and operational discipline across the entire design center.</p> <hr data-start="1122" data-end="1125"> <h2 data-start="1127" data-end="1150">Why This Role Exists</h2> <p data-start="1152" data-end="1362">Our design center operates as a high-volume production environment. Work arrives in batches, flows across two shifts, and must meet strict turnaround times. As we scale, informal management is no longer enough.</p> <p data-start="1364" data-end="1384">This role exists to:</p> <ul data-start="1385" data-end="1617"> <li data-start="1385" data-end="1460"> <p data-start="1387" data-end="1460">Turn a complex, multi-shift operation into a <strong data-start="1432" data-end="1460">calm, predictable system</strong></p> </li> <li data-start="1461" data-end="1504"> <p data-start="1463" data-end="1504">Eliminate handoff failures between shifts</p> </li> <li data-start="1505" data-end="1557"> <p data-start="1507" data-end="1557">Make work-in-progress fully visible and measurable</p> </li> <li data-start="1558" data-end="1617"> <p data-start="1560" data-end="1617">Ensure on-time delivery, quality, and throughput at scale</p> </li> </ul> <p data-start="1619" data-end="1691">Your internal customer is <strong data-start="1645" data-end="1653">flow</strong>. When flow breaks, you own fixing it.</p> <hr data-start="1693" data-end="1696"> <h2 data-start="1698" data-end="1731">What You’ll Be Responsible For</h2> <p data-start="1733" data-end="1806">You are the single owner of design center performance across both shifts.</p> <h3 data-start="1808" data-end="1832">Operations Ownership</h3> <ul data-start="1833" data-end="2075"> <li data-start="1833" data-end="1880"> <