Sales Associate

<h1><strong>Build the Future with Us — Forge & Build is Hiring a Sales Associate</strong></h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>Forge & Build is hiring a <strong>Sales Associate</strong> at our facility in Seymour, MO, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Sales Associate is a critical, front-line, customer-facing role responsible for delivering exceptional in-store customer service. Key responsibilities include managing customer walk-ins, handling incoming calls, processing orders, and supporting outside sales representatives. This position is pivotal in assisting and resolving customer issues to ensure a consistently positive experience, and it serves as an excellent opportunity for learning and career growth within the Forge & Build business.</p> <p><strong>Schedule: </strong>Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (Includes working weekends)</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li style="line-height: 2;">Serve as the first point of contact, providing outstanding customer service, exceeding customer expectations, and maintaining a friendly, professional attitude for walk-ins and incoming calls.</li> <li style="line-height: 2;">Process sales orders, quotes, pricing requests, and apply payments on customer accounts.</li> <li style="line-height: 2;">Responsible for stocking, cleaning, merchandising, and maintaining overall store cleanliness and a safe shopping environment.</li> <li style="line-height: 2;">Assists in unloading merchandise that is received in the store.</li> <li style="line-height: 2;">Maintain strong knowledge of all product lines available at the store and the ability to provide product information.</li> <li style="line-height: 2;">Helps identify new business opportunities by referring potential leads (contractors, builders, developers, homeowners, etc.) to outside sales representatives.</li> <li style="line-height: 2;">Responsible for learning and understanding the BisTrack system, including identifying inventory discrepancies, receiving, and POS tasks.</li> <li style="line-height: 2;">Ensure effective and timely communication to the store and internal clients, developing and providing action items to improve