FOOD AND BEVERAGE CASHIER/HOSTESS PART TIME

POSITION SUMMARY:

The Cashier/Host is responsible for providing fast, courteous, and accurate service to guests across multiple dining areas, including Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet. This role involves managing guest flow, greeting guests, taking orders, providing information, and handling all cash transactions using a Point of Sale (POS) system. The Cashier/Host will ensure the service areas remain clean and well-organized while supporting overall guest satisfaction.

ESSENTIAL FUNCTIONS:  (Other duties may be assigned.)

• Guest Service & Order Taking:
  • Greet guests promptly and take orders in a fast and accurate manner.
  • Ensure food and drinks are prepared as ordered, including any special requests, from the Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet service areas.
• Seating & Guest Flow:
  • Seat guests and manage the flow of guests through the restaurant, keeping the floor plan updated and estimating accurate wait times.
  • Answer phones and provide information about menu options, wait times, and any special events or promotions across all dining areas.
• Operational Support & Cleanliness:
  • Maintain a clean counter, service area, and dining spaces across all restaurant areas.
  • Complete side work as assigned in a timely and efficient manner, including stocking supplies and preparing silverware.
• Communication & Teamwork:
  • Maintain open communication with service staff and management to ensure smooth operations across Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet.
  • Collaborate with team members to resolve any guest issues or service challenges.
• Cash Handling:
  • Perform all cash transactions in compliance with company cash handling procedures and using the POS system.
  • Ensure accuracy in counting money and making change.
• Health & Safety:
  • Monitor and adhere to health and safety procedures, ensuring compliance with company policies in all dining areas.
  • Maintain cleanliness and sanitation in accordance with health department guidelines.

POSITION QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following are representative of the knowledge, skills, and abilities required:

• Customer Focus:
  • Make customers and their needs a priority, ensuring excellent service across all dining areas.
  • Develop and maintain positive guest relationships to encourage repeat business.
• Teamwork & Partnership:
  • Work closely with other team members, management, and departments to achieve business goals and provide a seamless guest experience.
• Energy & Productivity: