Credit Representative or Loan Officer

Description/Job Summary

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $11.7 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. 

 

As a Credit Representative, your job is to make loans to existing and new farm customers who meet Farm Credit East’s underwriting requirements. Loan products include but are not limited to annual lines of credit, equipment debt and real estate financing. This role includes understanding clients' financials to determine appropriate lending products and communication with customers about those loan products. Marketing to new customers is a priority, thus this role also includes cross selling other Farm Credit East products and services (payroll, consulting, crop insurance, record keeping services, and tax preparation, etc.) to existing and potential customers. All of this is done with the goal of helping our customers be successful in their enterprises by providing valuable solutions to their business needs.

 

Daily job varies from meeting with clients, reviewing their financials, negotiating terms,submitting the loan for approval and closing the deal. Marketing is a requirement; those who are outgoing and willing to take the time to know existing and potential clients’ needs and match products and services to those needs will be most successful. Team player, positive attitude and the ability to work with peers within the home marketplace, the region and across Farm Credit East are required attributes of the lender.

 

Come join a collaborative, customer-focused team at Farm Credit East!

 

Counties Served: Aroostook; northern Penobscot; parts of Washington County

Area: The marketplaces are located in an agriculture area with rural communities; urban amenities are conveniently located nearby.

Type of Agriculture: The marketplace’s agriculture is diverse, including vegetables (primarily potatoes), timber, fruit (primarily blueberries), and livestock. Farm related businesses and part-time farmers are also within Presque Isle's target market.

 

Duties and Responsibilities

Customer Centric 

• Manages the day-to-day customer relationships of credits within your respective customer segment (Retail)  

• Proactive portfolio management by understanding and analyzing industry trends, market data, and customer knowledge leading to a consultative lending approach   

• Positions a team approach serving as the lead for all customer facing activities with support from loan coordinator and financial services 

• Creates and maintains a documented 360-degree view of the customer, in the core application, to maximize the customer experience 

• Work collaboratively with teammates to generate cross-selling results and a best-in-class customer experience through a cohesive and holistic approach 

• Provides functional guidance to credit analysts, loan documentation specialists and other roles to ensure customer’s requirements are met while conforming to credit policy and requirements 

• Monitors borrowers within assigned loan portfolio to document compliance with terms and conditions, covenants, inspections, credit quality, and risk assessment to ensure a safe and sound portfolio  

• Meets with existing and prospective customers to review financials, propose loan structure, evaluate pricing options and address short-term and long-term objectives of the borrower 

 

Business Development