Manager, UX Product Design - Global Employer Services Technology
DeloitteAbout the role
Manager, UX Product Design - Global Employer Services Technology
Austin, Texas, United States
Boston, Massachusetts, United States
Dallas, Texas, United States
Houston, Texas, United States
McLean, Virginia, United States
New York, New York, United States
Rosslyn, Virginia, United States
Washington, District of Columbia, United States
Position Summary
Are you a senior product designer who thrives on making dense technical and regulatory systems legible, and who is ready to lead design across a portfolio of enterprise platforms? Deloitte Tax has spent decades refining a client-service delivery model that our professionals rely on today. This role gives you the opportunity to bring that same rigor to the technology platforms that support tax service delivery, defining the workflows and usability standards our teams depend on every day. If that sounds like the next step in your career, come join the world's leading professional services firm.
Work you’ll do
As a Manager, UX Product Design, you will lead design across a portfolio of internal enterprise platforms that support Deloitte Tax's technology delivery, spanning compliance and governance tools, delivery optimization applications, used by clients and tax professionals to deliver an unparalleled Global Mobility experience. You will translate complex technical and regulatory requirements into decision-ready design, ensuring dense information stays legible at every level of the application experience. You will lead role-specific product designs for the persona groups who depend on these platforms. As a design lead within the team, you will establish design system foundations, research practices, and review cadences that the broader design practice will builds on as it grows, partnering directly with product and engineering leadership to shape strategy and roadmap.
- Cross-Functional Craft Leadership: Bring deep interaction-design expertise to product and engineering leadership, operating effectively both in collaborative working sessions and independently as a design lead.
- Design Practice Build-Out: Establish research templates, review mechanisms, and a working design system that give the platform team a durable design foundation as it grows. You will represent design in strategy and roadmap discussions.
- Self-Service & Escalation Design: Design self-service workflows for high-stakes operations, with safeguards and escalation paths that route edge cases to the right person while preserving operational trust.
- Multi-Role Workflow Design: Design role-specific workflows for the distinct user groups who depend on Deloitte’s platform, such as employees, employers, and Deloitte tax professionals.
- Progressive Disclosure & Information Architecture: Design layered views and application experiences so complex operational and compliance data stays legible at every level of depth.
- Complex Systems Translation: Translate dense technical, regulatory, and compliance requirements into decision-ready designs.
A successful candidate would possess these skills:
- Strong collaboration and relationship-building skills
- Clear, concise communication with technical and non-technical audiences
- Adaptability and a strong bias for learning and continuous improvement
The team
Deloitte's Global Employer Services Technology Center team is building the platforms that power Deloitte's business services, service lines, and internal operations teams rely on every day. The team’s work is a foundational driver of how Deloitte serves many of the world's largest and most respected companies.
Qualifications
Re
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