Pharmacy Production Support Technician - REMOTE

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Join our team now at Siemens Healthineers as a Pharmacy Production Support Technician

 

Position Overview

In this position the employee will provide the following services to support production of PET biomarkers at PETNET manufacturing facilities:

• Provide onsite manufacturing support of PET biomarkers at PETNET Solutions manufacturing facilities across the country.

• Provide first-line technical support both over the phone and in person to field personnel for chemistry modules, process chemistry, production processes, quality control equipment (to include High Pressure Liquid Chromatography, Thin Layer Chromatography, Ion Chromatography and Gas Chromatography) and their associated software applications.

• Interface with Quality, Sustaining Engineering, Process Engineering, and Training to identify issues with processes or instrumentation used at the manufacturing level.

• Review, revise and/or develop technical documentation utilized in biomarker production, quality control and equipment maintenance.

• Collect, trend and present data generated through production processes and quality investigation to recommend possible manufacturing issues or improvements that are needed in the field.

• Assist field and quality personnel in investigations triggered by manufacturing and operational issues.       

• Perform on-site applications, training, and qualification of production and quality control processes for new and existing site personnel.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Pharmacy Production Support Technician with our Technical and Manufacturing Support Team, you will be responsible for:
 

• Travel to PETNET Solution Pharmacies to assist sites in the production process

• Train and qualify new operators in new and current biomarker process

• Provide quick expertise and recommendations to site and corporate personnel about production issues that occur at the PETNET Solutions facilities both on the phone and in person at the site level.

• Assist in investigations and analysis of the most complex field problems.

• Ensure quality expectations for the company are met, communicating in a timely manner issues that require input from other departments.

• Provide feedback and data to other departments in order to identify possible production issues on a site and corporate scale.

• Complete assigned trainings and maintain qualifications to ensure readiness to support manufacturing efforts.

• Prioritize identified problems and develop solutions to improve productivity and customer satisfaction

Required skills to have for the success of this role

• BS degree in chemistry, engineering or other science fields recommended

• 2-3 years’ experience in operation and maintenance of complex analytical equipment such as HPLC, GC and TLC and their associated software applications

• Excellent oral and written communication skills needed

• Ability to accomplish multiple tasks in fast-paced environment

• Strong interpersonal, organizational and managerial skills

• Excellent attention to detail in the execution of job responsibilities

• Good understanding of analytical equipment (TLC, HPLC, GC, etc.), how it works and interpretation of results

• Up to 70% travel as required to perform job functions

Preferred Knowledge/Skills, Education, and Experience

• Experience with 18F radiochemistry is preferred but training will be provided to an otherwise well-qualified candidate

• Experience with general radiation safety and hazardous material handling or similar technical experience

• Ability to work independently with sites when trouble shooting issues but als