Regional Medical Director

Regional Medical Director – Job Description 

Employment Type: Full-Time, Exempt 
Level: Director 
Location: Minneapolis, MN 

Who we are:  

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.  

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals who share in this passion to join us! 

About you: 

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.   

About the Regional Medical Director (RMD) Role:  

The Herself Health Regional Medical Director serves as the local clinical leadership support to the Minneapolis-Saint Paul area primary care offices of Herself Health. This physician leader supports the establishment and implementation of health care policies and standards as directed by the Chief Medical Officer (CMO). This leader reports directly to the CMO and ensures the quality of medical care provided to Herself Health patients. This Role requires 3-5 years of managerial experience and 5 years of clinical experience, preferably in primary care. 

Essential Functions: 

• Executes clinical quality performance policies, procedures, protocols and strategies in partnership with operations, executes and monitors policies, procedures and protocols, once adopted.  
• Ensures that all clinical quality programs and initiatives are consistent with the standard of clinical care and evidence-based medicine guidelines  
• Reports directly to the CMO and has delegated authority from the CMO on clinical quality performance and all related tasks  
• Provides immediate support to local clinicians including escalation management; problem-solving and troubleshooting and day-to-day clinical management. This leader serves as a stop-gap function to ensure timely and effective problem-solving with a solution focused mindset 
• Participates in necessary clinical workgroups related to improved clinical efficiency including template design; clinical protocol design etc.   
• Will eventually manage the Clinical Site Leads including coaching and development of clinical leadership.  
• Supports the CMO in organizational performance in HEDIS, patient satisfaction and other quality indicators  
• Ensures accurate and complete documentation of medical diagnoses and appropriate treatment plans  
• Works in partnership and collaboration with other clinical leaders to advance the clinical knowledge, experience and practice of Herself Health  
• Performs analysis of information necessary for making clinical policy and operational decisions.  
• Performs quality reviews, chart audits/assessments of clinicians and creates plans of action, staff training and communication.  
• Routinely observes face-to-face encounters between Herself Health clinicians and patients   
• Supports clinical leadership in creating and managing corrective action plans including implementation, communication and monitoring for improvement  
• Responsible for reporting provider specific clinical measures and providing recommendations to improve quality of care to CMO.  
• Assist with developing and training the clinical staff within Herself Health partnering with members across the organization including the Learning and Development Team; Compliance te