Program Coordinator III

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

Job Duties:

• Event Planning: Coordinates all logistics for workshops. Including catering, local transportation, hotel blocks and contracts, student staffing, preparation of faculty submitted course materials, name badges, attendance certificates, workshop evaluations, course outlines, participant/faculty list, CME sign-in sheets, etc. Working with PASE Director obtains approval from workshop faculty to share their presentations & syllabi for distribution to participants. Handles all financial transactions for workshop participants including tuition payments (full & partial), refunds (full & partial) and discount codes setup. Also, submits to the PASE financial specialist invoices for catering, office supplies, local transportation, etc. Handles all communication (email and phone) with participants or prospective participants. Outbound communication covers course registration confirmation, transportation schedule, faculty submitted course materials, special requirements, workshop outline, payment reminders and collections, etc. As part of a rotating group of PASE coordinators serve as an onsite manager for onsite events including days, evenings, and weekends.

• Registration: Using Cvent software, creates on SLU/PASE website for every workshop: a cover page with subordinate pages containing course brochure, additional information appropriate to that workshop, registration page, hotel information and associated links and other information as required. Maintain PASE landing page and all generic content with edits, photos, etc. Ensures PASE website is compliant with all SLU guidelines.

• CME: Assists PASE Director as needed with CME applications for physician workshops, and collection of CVs and disclosure forms. For non-physician workshops, prepares applications for continuing educational credits from other medical and/or professional organizations. Oversees preparation of participant evaluations for both physician and non-physician workshops, and faculty and attendee list to be submitted to CME post course.

• Office: Hires, trains, and schedules student office staff. Ensures student payroll is budget compliant. Sets priorities, assigns, and supervises student work. Provides technical support for Cvent software for PASE staff as needed.

• Marketing: Working with PASE Director, outside graphic designer and SLU CME coordinates the development of printed and online brochures, web banners etc. to market workshops. Responsibilities will be ensuring compliance with SLU standards, accuracy of registration information (dates, tuition, etc.) and faculty information. Responsible for creating and sending promotional marketing emails.

• Performs other duties as assigned.

​Knowledge, Skills, and Abilities:

• Strong Planning and Organizational Skills with Attention to Detail

• Event Planning Skills

• Knowledge of budget processes

• Customer Service and Problem Solving Skills

• Strong interpersonal/human relations skills

• Knowledge of Web-related technologies, resources, and strategies

• Knowledge of Programing and Graphic Design

• Proficient in Word, Excel, and PowerPoint, Google, and various web applications

• Knowledge of Adobe Photoshop helpful

• Knowledge of Electronic Marketing and Social Media Management

• Ability to manage multiple tasks simultaneously

• Ability to maintain confidentiality

• Ability to work effectively with a wide range of customers from many nationalities

Minimum Qualifications:

Bachelors degree in related field; supplemented with one to three (1-3) year of related work experience.

Additional Information:

Time: Event Planning 30%, Registration 30%, CME 15%, Office 10%; Marketing 10%; Other 5%

Function

Staff Program Support

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, wome