Senior Program Manager, IT Financial Operations

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Program Manager, IT Financial Operations to play a critical role in optimizing IT spending, ensuring cost-effectiveness, and driving business value. The Senior Program Manager, IT Financial Operations requires a strong understanding of financial principles, data analysis, operations & financial best practices in a cloud environment and stakeholder management.

Responsibilities:

Financial Analysis & Optimization:

• Analyze IT budgets, track expenses, and identify or create cost-saving opportunities.

• Develop and maintain financial models and forecasts.

• Prepare and present financial reports and dashboards to stakeholders.

• Monitor key performance indicators (KPIs) related to IT spend and efficiency, recommending actions or decisions to improve performance.

Vendor Management:

• Facilitate or participate in the entire vendor lifecycle, from sourcing and selection to contract negotiation, implementation, and ongoing performance management.

• Negotiate contracts with IT vendors, ensuring favorable terms and conditions (pricing, SLAs, termination clauses, etc.)

• Manage vendor relationships, resolve disputes, and ensure adherence to contractual obligations.

• Track vendor performance, identify potential risks, and implement improvement plans.

• Conduct regular vendor assessments and implement improvement plans.

• Engage stakeholders as appropriate to ensure solutions selected meet business needs while achieving financial goals.

Procurement & Contract Management:

• Oversee the procurement process for IT goods and services, ensuring compliance with company policies.

• Create, manage, and process purchase orders, invoices, and billing statements ensuring timely and accurate payment and reconciliation.

• Collaborate cross-functionally to follow through on actions and payables impacting vendor relationships.

Project Management:

• Support IT projects by providing cost analysis, budget management, and financial reporting.

• Assist in the development of project budgets and track project expenditures.

• Monitor project progress and identify potential cost overruns.

• Contribute to project planning and risk mitigation efforts.

Reporting and Analytics:

• Develop and maintain reports and dashboards to track IT spending trends, identify cost variances, and provide insights to management.

• Conduct in-depth analysis of IT costs and identify areas for improvement.

Other financial and operational analysis and duties as assigned

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, Computer Science, or related field (or equivalent experience).

• Minimum of seven (7) years of experience in finance/accounting.

• Minimum of three (3) years experience in IT and cloud related financial Operations.

• Experience in full-cycle vendor management, including contract negotiation, implementation, and performance management.

• Proven ability to work across teams and collaborate with financial, technical, and business stakeholders.

• Proficiency in cost analysis, financial modeling, and budget forecasting.

• Strong communication, collaboration, time-management, and organizational skills.

• Ability to learn new technologies and concepts.

• Ability to work independently and within a team.

• Ability to think critically, problem solve creatively, and perform root cause analysis.

• Flexibility to adjust to changing priorities and deadlines.