Assistant Property Manager, Multifamily (Bilingual)

Job Title

Assistant Property Manager, Multifamily (Bilingual)

Vista Park Apartments (https://www.liveatvistapark.com/)

Job Description Summary

The Bilingual Multifamily Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high-level of service, at all times. Bilingual Multifamily Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Vista Park - 282 multifamily units, located near Aurora Mall.
Required Schedule: MON-FRI, 8:30-5:30. Occasional SAT shift required.
$28.00 per hour, eligible for benefits and additional earnings.

Job Description

ESSENTIAL JOB DUTIES:  

• Ensuring the smooth running of our community in a fast-paced environment.   

• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.  

• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.   

• Complete lease/renewal paperwork to ensure completion to company standards.  

• Track and evaluate advertising, and all client traffic.  

• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.  

• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.  

• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.  

• Maintain residents' files in accordance with company standards.  

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.  

• Manage and maintain all aspects of overall community budget and finances.  

• Work with leasing staff to ensure that leasing/marketing goals are being met.  

 

COMPETENCIES:   

• Effective communication and customer service skills.  

• Computer literate, including Microsoft Office Suite and internet navigation skills.  

• General office, bookkeeping and sales skills and excellent oral and written communication skills.  

• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.  

• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.  

• Work with leasing staff to ensure that leasing/marketing goals are being met.  

• Be able to manage a team.  

• Perform any other related duties as required or assigned.  

 

IMPORTANT EDUCATION   

• Bachelor’s Degree preferred   

• High School Diploma, GED, Technical or Vocational school required   

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