Project Engineer - Technical Specialist

We are looking for a talented Customer Engineering Product Specialist to join our team specializing in Engineering in Shoreview, MN.

In this role, you will make an impact in the following ways: 

• Strong Negotiation Skills: Effectively obtain input and negotiate with Subject Matter Experts and Value Package Introduction (VPI) Teams to deliver product data and installation requirements to Application Engineers and OEMs.
• Decision-Making Abilities: Make informed decisions in product selection, design, and integration that positively impact OEM machine performance, optimization, and quality.
• Process Improvement: Apply and enhance processes such as Installation Quality Assurance, OEM integration, and product selection. Utilize tools like Advisor, Cummins Online Specifications (COLS), and Global Customer Engineering (GCE) to support these processes and ensure high-quality decision-making.
• Relationship Building: Develop strong working relationships with customer technical counterparts to serve as their primary liaison. This includes delivering specialized product technical information, managing product specifications, communicating product changes, resolving complex installation issues, and facilitating customer requests.
• Technical Expertise: Apply your technical knowledge in product, application, and market areas to support OEM product selection and equipment design. Translate customer needs and “voice of the customer” into functional product requirements to provide input on program-related decisions.
• Advocacy and Representation: Serve as a customer/market advocate within Cummins during new product development programs, design reviews, and product change request processes. Ensure products are applied and installed correctly to meet customer system requirements and environments.
• Quality Assurance: Validate prototype machine performance and ensure installations meet Cummins requirements. Utilize Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance.
• Leadership and Mentorship: Lead innovative customer-focused initiatives and projects. Assist with knowledge transfer through coaching and mentoring less experienced engineers. Provide independent leadership on smaller business impact projects or complex components, products, systems, or services.
• Process and System Development: Lead the development and improvement of work processes and systems within your functional discipline area. Coordinate and direct work among technicians and temporary student employees, and influence technical direction within project teams.
• Specialization and Proficiency: Operate as a recognized specialist in your discipline or product area within the immediate team. Continue to develop proficiency in critical competency areas to support your role effectively

To be successful in this role you will need the following: 

• Machine Integration and Optimization: Combine various parts or sub-systems to achieve the desired output for customers. Apply Cummins’ installation requirements using standard tools, processes, and best practices to optimize performance, reliability, cost, and quality. Analyze technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.
• Product Application Support: Ensure new product information is available by developing and managing accurate and complete technical content in a timely manner. Provide new options through the management of technical systems to support sales across all markets. Define installation requirements and develop innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.
• Product Function Modeling, Simulation, and Analysis: Impact product design decisions by utilizing and interpreting computational tools and methods that predict a product’s function relative to its system, sub-system, and component level requirements.
• Product Installation Quality: Identify and apply ways to improve machine integration to minimize rework and deliver the best product. Apply standard Cummins processes based on the experience and knowledge of product installation experts. Ensure products are installed correctly and meet requirements through an installation review process.
• Product Problem Solving