Senior IT Engineer

At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, supportive user-centric technology, and customized financial solutions, we’ve helped over 200,000 clients on their path to a debt-free life.

While we’re proud of what we’ve already accomplished (over $1 billion in resolved debt), we're searching for new collaborators to help us get to the next level! If you’re looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

We are looking for a Senior IT Engineer with experience in supporting a hybrid work environment. The ideal candidate should have a minimum of 5 years of experience managing enterprise IT infrastructure and SaaS applications. You should be able to troubleshoot in unfamiliar territory, provide technical support, and maintain third-party applications. This role is 100% remote with occasional travel to sites. Candidates based in the Chicago or Houston metros are preferred but not required.

 

Responsibilities:

• Collaborate with internal technology staff and remote users providing application support.
• Monitor systems performance and security.
• Support Windows and Mac devices.
• Provide Tier 3 support to the IT Support team.
• Own and maintain multiple projects.
• Troubleshoot technical issues and provide solutions to improve system reliability and performance.
• Ensure the stability and security of the company's IT systems and applications.
• Develop and implement IT policies, procedures, and best practices to improve system reliability and security.
• Work with cross-functional teams to design and implement IT solutions that meet business needs.

Requirements:

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• At least 5 years of experience managing enterprise IT infrastructure and SaaS applications.
• Strong technical knowledge of Identity Providers, SSO, MFA, and LDAP.
• Experience with JumpCloud, Cloudflare, CrowdStrike, New Relic and ThousandEyes a plus.
• Technical knowledge of networking concepts including DNS, DHCP, LAN/WAN, VOIP, and VPN.
• Strong understanding of IT security best practices and experience implementing security solutions.
• Experience with Google Workplace, Slack, AWS, GCP, and Atlassian tools.
• Automation and scripting experience for Windows and Mac.
• Exposure to security and patching tools, Rapid7 and Automox.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

If you are a highly motivated IT professional with a passion for technology and a desire to work in a fast-paced and dynamic environment, we would love to hear from you. Apply now to join our team as a Senior IT Engineer.

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

• Considerable employer contributions for health, dental, and vision programs
• Hybrid work models
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training

And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.