Solutions Engineer

As a Solutions Engineer, you will be the technical expert on our sales team, responsible for understanding our customers' technical requirements and designing solutions that meet those needs. You will collaborate closely with the sales team to deliver outstanding presentations, demonstrations, and proofs of concept (PoCs) to showcase the value of our products and services. Your technical expertise and strong communication skills will be crucial in building trust with customers and driving revenue growth.

Responsibilities

• Technical Expertise: Develop a deep understanding of our products and services, and how they can be customized to meet customer requirements.
• Customer Engagement: Engage with potential customers to understand their technical and business challenges, and effectively communicate how our solutions can address those challenges.
• Solution Design: Collaborate with the sales team to design and propose solutions that leverage our products and services to solve customer problems.
• Presentations and Demonstrations: Deliver compelling presentations, demonstrations, and PoCs to highlight the capabilities and value of our solutions.
• Technical Support: Provide technical support to customers during the sales process, including answering technical questions and addressing concerns.
• Collaboration: Work closely with Product Management, Engineering, and Support teams to convey customer feedback and help prioritize product enhancements.
• Documentation: Prepare and maintain technical documentation, including solution designs, proposals, and presentations.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent experience).
• Proven experience in a technical pre-sales or customer-facing role.
• Strong understanding of software development methodologies, cloud computing, and enterprise software solutions.
• Excellent presentation and communication skills, with the ability to convey complex technical concepts to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Willingness to travel occasionally for customer meetings and industry events.