Hospitality Segment Leader

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.

 

POSITION TITLE 

Hospitality Segment Leader

 

 

POSITION OVERVIEW

The Hospitality Segment Leader for Commercial America Flooring is responsible for developing hospitality strategies and managing relationships with internal and external stakeholders to drive revenue growth, ensuring product positioning and channel performance, and implementing strategies to expand market reach. Work closely with the Sales Team, Regional Sales Manager, Segment Managers, Marketing, and Business Leadership to ensure the proper execution of hospitality strategy. Will ensure that the hospitality strategy aligns and complements Milliken FCBU overall vision to leverage synergies in our go-to-market strategy.

JOB RESPONSIBILITIES

Strategy Development

• Develop the 1-, 3- and 5-year hospitality strategy, and ensure it fits into the segment and overall business strategy.

Knowledge Transfer

• Travel with local Milliken associates in their market to ensure consistent storytelling, strong customer relationships, market strategy development, and a high level of comfort when calling on the hospitality Market.
• Support the Commercial Sales team in the field on projects, customer contacts, training, trade shows, industry events, and go-to-market resources.
• Create, maintain, and train the sales team on marketing collateral, ensuring they understand the storytelling and have easy access to the materials.
• Key contact for Industry Events and networks, including tradeshows, organizations, and publications.
• Create and formalize a lead creation and follow-up process utiliz