Senior Business Systems Analyst - Remote

Senior Business Systems Analyst - Remote.  Candidates residing in Alaska, Washington, Montana, Oregon, or California are encouraged to apply. 

Provider Solutions & Development (PS&D), is a wholly owned subsidiary of Providence. While based in Portland, Oregon the position can sit in any Providence approved locations specified in the posting.   

PS&D is the national market leader for best-in-class provider recruitment services.  We help create healthier communities by strategically partnering with like-minded health care organizations to deliver exceptional recruitment and consultative services steeped in innovation, collaboration, and setting national best practices.  

With minimal to no oversight the Senior Business Systems Analyst is responsible for coordinating with vendors, partners, architects, project management and PS&D and Providence leadership to facilitate complex cross departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types for initiatives for all departments within PS&D. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Provider Recruitment Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

 

Essential Functions:

Business Analysis:

·        Lead the end-to-end business analysis process.

·        Execute requirements gathering, documentation, validation, and prioritization.

·        Work collaboratively and diplomatically with stakeholders to define clear business objectives, functional requirements, and technical specifications.

Solution Design:

·        Apply extensive technical knowledge and domain expertise, specifically in Healthcare recruiting and marketing  , to design innovative solutions for complex business challenges.

·        Create detailed system and process flow diagrams, data models, and interface mock-ups.

Technical Expertise:

·        Strong ability to program solutions using various languages such as SQL, Java, Python, or C#, and scripting languages like JavaScript for CRM customization and automation.

·        Stay abreast of emerging technologies, industry trends, and best practices.

·        Provide insights and recommendations for new tools and methodologies.

·        Experience integrating business systems with others like ERP (enterprise resource planning), CRM (computer relationship management), sales and marketing automation tools, and customer support software such as Microsoft Dynamics and Avature. 

·        Experience working with back-end and application developers with tasks such as process documentation, resolving system errors, creating mock ups, and writing Agile user stories and acceptance criteria.

Project Leadership:

·        Manage projects from initiation to completion, ensuring adherence to timelines, scope, and budget.

·        Provide mentorship to other analysts and enhance their skill development.

Stakeholder Collaboration:

·        Engage with various business stakeholders, IT teams, and executive leadership to establish effective communication, understand business needs, and facilitate decision-making.

·        Act as a trusted advisor to business units.

Quality Assurance:

·        Oversee the testing and validation of solutions, collaborating with testing teams to ensure quality standards are met.

·        Assist in troubleshooting and resolving issues.

Requirements Management:

·        Develop and maintain comprehensive documentation including requirements, use cases, functional specifications, and other artifacts.

·        Ensure documentation accuracy and updates throughout the project lifecycle.

Process Optimization:

·        Identify and recommend process improvement and automation opportunities.

·        Propose changes to enhance operational efficiency and contribute to business growth.

Change Management:

·        Assess the impact of changes on business processes and systems.

·        Develop strategies for smooth adoption of new technologies and processes.

Other:

·        Other duties as assigned.

 

Job Specific Knowledge, Skills and Abilities:

Required Qualifications:

·        Familiar with relational database architecture

·        Familiar with modern CRM solutions.

·        Strong knowledge of business analysis methodologies, processes, and tools.

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