Community Health Worker TMIN Central/Northern Region

We are hiring for individual to support the following covered regions:

• North - Middlesex, Essex, & Worcester counties
• Central - Suffolk County

Role is hybrid with limited travel in the above counties.

The ideal candidate would have prior experience working with and supporting Pediatric patients and their families. This role would partner with the Pediatric Community Practices in the Central and Northen Regions.

Job Overview 

This position delivers culturally-competent services to help patients navigate and access community services, other resources, and adopt healthy behaviors.  Assists with care coordination tasks such as appointments and/or transportation (transporting patients is strictly prohibited), patient education and assistance with navigating physical and behavioral health systems, and facilitating communications with providers and other care team members. Helps patients’ self-management by evaluating their needs, assisting with plan development, and working towards patient-centered goals. 

Job Description 

Minimum Qualifications: 

1. High school diploma or equivalent. 

2. One (1) year of experience in healthcare related field such as hospital, home health provider, or community-based agency. 

3. Valid, state-issued driver’s license and reliable transportation. 

Preferred Qualifications: 

1. Associate’s degree in Public Health, Healthcare, or other health science. 

2. Three (3) years of experience in healthcare related field such as hospital, home health provider, or community-based agency. 

3. Bilingual. 

4. Experience working in a multi-cultural setting. 

5. Experience working in a community-based setting. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Promotes, maintains, and improves the health of patients and their family through disease education and wellness as well as advocating for individuals with community health needs. 

2. Meets patients in their homes and perform structured assessments that include goal setting and motivate patients to meet their health goals. 

3. Establishes trusting relationships with patients and their families while providing general support and encouragement, providing social support and informal counseling using motivational interviewing and goal setting.  

4. Assists patients with completing applications and registration forms, both financial and community-based resources, such as applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). 

5. Refers to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.).  

6. Provides ongoing follow-up with patients via phone calls, home visits and visits to other settings where patients are <