Test Logistics Business Management (EM6609)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

Logistics Business Management will be to engage with clients to manage our solutions and services, drive business development activities including developing and managing project partner programs for resellers, and assist with implementing programs for other business partners. Also, this lead will oversee daily operation activities, manage and plan both domestic and international transportation to meet customer’s satisfaction and oversee overall daily operations for all warehouses to successfully deliver results, especially customer service and finance activities.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Direct and Provide leadership and implements short-range plans and identify goals and objectives to meet the business mission and strategic plans
• Provides leadership to warehouse management by implementing short range plans and identifying goals and objectives to meet the plant's mission, and strategic plans
• Manages various functions related to Inbound/Outbound, air/ocean transportation, local distribution, drayage, logistics and warehouse management
• Manage various functions related to air/ocean transportation, local distribution, drayage, logistics, and warehouse management
• Ensure operational best practices with customer requirements and company guidelines
• Utilize Standard Operating Procedures to resolve and correct problems.
• Report and conduct thorough investigations for any service failures, accidents misconduct, security issues, or claims to the concerned Dept. for immediate support and/or response.
• Produce reports and statistics on a daily, weekly, and monthly basis briefing company leaders on the issues for that particular day
• Conduct daily status meetings with the management team to review the prior day's performance and to develop an action plan for the current day
• Increase the overall productivity by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Manage branch end-to-end employee process with HR: recruiting, retaining, managing performance evaluations and compensation planning working closely with HR business partner (goal setting, promotions, succession planning, and compensation planning)
• Develop high-performing work teams to effectively meet the changing needs of the business by
• Support motivating, organizing, and encouraging teamwork within the workforce to ensure set productivity targets are met
• Monitor the operation status of the entire business to increase the level of operation, and secure profit and loss to ensure business continuity.
• Work with the sales team by engaging with clients to sell our solutions and services, including assisting with implementing programs for our customers
• Maintain and keep the good business relationships proposing efficient work processes to the key client
• Internal and external reporting with SDS HQ in Korea
• Forecast and manage yearly/monthly revenue and net income

Requirements

• Bachelor’s Degree in business-related field, logistics or Supply Chain required
• 13+ years of Logistics management experience required.
• 5+ years of experience as a logistics manager with a proven record of leadership and performance required
• Strong understanding of the transportation in Domestic and International Freight and warehouse operations with Supply Chain Knowledge required
• Great interpersonal skills, with the ability to communicate openly and effectively