Principal Product Designer

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Culver City

The intersection of media and technology is our sweet spot, and we are fortunate to be located at the epicenter of the creative economy - Culver City. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About the Team:

The Product Design department is a distributed team responsible for crafting the Crunchyroll and VRV video streaming services. Our work encompasses the new Crunchyroll website, the mobile apps, and the TV experiences. Our mission is to provide a delightful and engaging user experience for lovers of anime and manga content everywhere!

As a partner to business, product, and engineering groups, we collaborate with teams across the company to identify the right problems and ensure that our solutions satisfy the goals of both the business and the end-user.

About the Role:

As a principal product designer, you're responsible for uncovering customer insights, developing design strategy and vision, and leading product teams to deliver outstanding customer experiences. You will work with product designers, user researchers, product management, and engineers to evolve our products through iterative improvements and new features. You will think through complex problems and use your expertise to help deliver solutions that provide our users with an outstanding user experience that is both elegant and functional.

About You:

• You have at least 10 years of design experience
• You’ve designed many products using emerging technologies for web, mobile, and living room devices
• You find and craft elegant but practical solutions to design challenges
• You have a broad range of skills with strengths in visual and product design.
• You champion user-centered design principles and methodologies.
• You love mentoring designers.
• You can grow design practices to deliver a unified product, from concept to implementation.
• You’re energized by hands-on work: sketching concepts, defining flows, building prototypes, or polishing final designs.
• You have the communication skills to help set up frameworks and make strategy come to life.
• You’re constantly looking to hone your design instinct through user feedback, user research, contextual interviews, and competitive/analogous research.
• You’re proactive, creative, adaptable, and collaborative. You love wrestling with problems.
• You quickly create a range of engaging, elegant, easy-to-use, and technically-feasible ideas.
• You can show us a portfolio showcasing an appetite for designs that push boundaries and take risks.

Pluses:

• Interest in anime, pop culture, animation, video games, tech and geekdom
• Knowledge of the online video streaming space
• Experience and/or knowledge with front-end, app, or platform development
• Experience designing for growth and experimentation
• Experience with A/B Testing and proven track record

A Day in the Life of Our Principal Product Designer:

• Collaborate with product management, marketing, and business teams to define and drive projects from concept to production, ensuring user goals are represented.
• Drive the experience of multiple features from concept through production. Handle the review process, both within the design department and with partner teams, to ensure an effective solution that meets the needs of the user and the business. Also, provide constructive input to the designs of other designers on the team.
• Collaborate closely with engineering to shepherd concepts through implementation and launch to market.
• Participate in scrum activities, working closely with your leads, stakeholders, and program management to agree on priority, evaluate and estimate upcoming work, and report on progress.
• Exercise effective time management so you are always working on the right tasks and delivering on time.

Benefits: Los Angeles

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, Dental, Vision, STD, LTD, and life insurance
• Health care and dependent c