Cashier I- Business Operations Division

Job Posting Title

Cashier I- Business Operations Division

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Banking Operations

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Cashier- Business Operations Division

Salary- $42,500.00

Why you’ll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations. 
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

JOB SUMMARY

The Cashier is the point of contact for taxpayers seeking to make payments on their accounts.  They are primarily responsible for accepting tax payments. Daily contact involves communication with taxpayers and other agency staff via phone calls, electronic communications, and walk-up windows.

DUTIES AND RESPONSIBILITIES

• Handling cash and various payment transactions
• Maintaining cash register receipts and transaction paperwork for each taxpayer
• Issuing, verifying, and maintaining inventory
• Balancing currency and coin in cash drawers at the end of the shift
• Monitoring email box and answering banking line to assist taxpayers with payment information.
• Contacting taxpayers for failed ACH payments
• Processes COP/MFF/AVI/AVM requests for stamps and decals
• Perform daily deposit reconciliation, identify and resolve any outages
• Reviewing and filing daily reports from banking institutions and tax system
• Tests scenarios for system changes, service packs and upgrades
• Other similar duties as assigned

COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of

• Modern office methods and procedures, including computer technology related to accounting systems.
• Basic accounting methods and principles and business arithmetic
• Basic knowledge of tax types and policies
• Forms and methods used to report taxes

Skills in

• Strong mathematical and computer skills
• Excellent verbal communication
• Attention to detail
• Interpersonal skills
• Active listening

Ability to

• To perform mental arithmetic accurately and quickly
• Provide excellent customer service, even under the most stressful conditions.
• Be discreet and understand the importance of customer confidentiality.
• Establish and maintain effective working relationships with others.
• Ability to work in a fast-paced, stressful environment.
• Read, interpret, and apply basic tax laws and policies
• Use computers and applications such as MS Excel in reviewing, analyzing, and calculating tax liabilities.
• Understand various types of business records and