Sr. Manager, Product Management Operations (Hybrid) (San Diego, CA or Acton, MA)

Position Overview:  

 
We are seeking a highly motivated and experienced Senior Manager, Product Management Operations to play a critical role in enabling our product teams to deliver seamlessly and accelerate product velocity. This role will provide operational leadership and support to the product management function, focusing on process optimization, data-driven decision-making, and strategic planning.  
 

This individual will work closely with product management and Agile Operations & Transformation teams as well as cross-functional stakeholders, and leadership to support the growth and evolution of the product organization.  They will be a key contributor in driving change, streamlining workflows, and building a high-performing product organization and serve as an advocate and enabler for Insulet’s product management community of practice. 

Responsibilities  

Establish and drive process and tools for PM’s: 

• Refine and optimize the phase-gate process, creating best practices and templates for each review, ensuring process is well understood by all relevant stakeholders. 

• Establish processes to identify and monitor key product interdependencies and ensure consistent use of estimation and reference planning methodologies. 

• Develop and implement training materials to improve the understanding and usage of the product backlog and development backlog process. 

• Create and maintain Product Road mapping cadence:  

• Establish a clear process for creating, maintaining, and communicating the product roadmap across multiple teams and stakeholders. 

• Work with product managers to translate strategic initiatives into a detailed rolling 24-month roadmap, aligning with market trends and customer needs. 

• Develop resources for teams to understand and engage with the 24-month roadmap process. 

• Driving Product Metrics and Reporting: 

• Engage with Product Team to define and implement a comprehensive set of product metrics (including user adoption, feature engagement, product performance, and business value) to track progress, identify issues, and measure product success. 

• Develop and maintain interactive dashboards for product teams and leadership, providing clear visibility into key performance indicators through self-service tools 

• Ensure product management teams have access to data-driven insights to inform decision-making and measure product impact. 

Change Management & Best Practices: 

• Lead and drive change management initiatives to facilitate the transition to new ways of working, such as the All-In Operating Model and the Agile Ways of Working Playbook. 

• Enhance product management playbooks, standardize key practices, and identify and share best practices across the product management organization. 

Key Decision Rights 

• Decisions related to establishing processes, tools and report