Jobs and Careers

Head of Asset Protection

United Statesfull_timeVerifiedPosted 23 Jan 2025

About the role

The Head of Asset Protection is a strategic leader responsible for developing and implementing comprehensive asset protection strategies that safeguard company assets while minimizing operational shortage, theft, and fraud. This role requires a balance between strategic oversight and hands-on involvement in investigations, safety protocols, and security measures.This is an in-office role, Monday - Friday, based in Miami, FL. Key Responsibilities:

Strategic Leadership: Develop and execute a robust asset protection strategy aligned with company goals. Analyze trends and data to identify risks and opportunities for improvement.
Operational Oversight: Monitor and manage operational shortages, ensuring compliance with policies and procedures. Collaborate with store and facility management to implement best practices.
Theft and Fraud Prevention: Design and implement initiatives to reduce theft and fraud, including training programs for staff and audits of existing security measures.
Investigations: Lead and conduct thorough investigations into theft, fraud, and safety incidents. Collaborate with law enforcement and legal teams as necessary.
Safety and Security: Oversee the development and implementation of safety and security protocols to protect employees, customers, and assets. Conduct regular assessments and training to maintain high safety standards.
Cross-Functional Collaboration: Work closely with various departments, including operations, human resources, and legal, to ensure a unified approach to asset protection.
Reporting and Analysis: Prepare and present reports to senior management on asset protection metrics, trends, and initiatives.
Team Management: Recruit, train, and develop a high-performing asset protection team, fostering a culture of accountability and continuous improvement.

Minimizing Operational Shortage

Achieve shortage reduction goals for all stores
Understand and respond to shortage processes and analytics.
Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
Ensure all Asset Protection shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
Strictly adhere to all budget guidelines established in stores
Cash Handling Management Process: Perform cash audits and deposit investigations to fully account for store cash.
Conduct store audits to identify problem areas or procedural deficiencies
Detect and identify potential shrink opportunities within our operational core compliance
Build and maintain store partnership through management meetings & huddles; coach and mentor colleagues regarding asset protection policies and procedures
Participate in conducting store level audits
Communicate with supply chain about current stock and potential issues with orders

Mitigating Theft & Fraud

Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
Maximize utilization of all available merchandise protection tools and resources (alarm equipment, Cameras) to address loss in stores.
Ensure consistent execution of all prevention resources/tools to proactively combat external loss.
Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
Maintain appropriate confidentiality thorough internal investigations; partner with store leadership and Human Resources to address associate behavior and take corrective actions.
Maintain accurate records and reports of all identified theft activity and related follow up; communicate reporting as necessary.
Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.

Maintaining a Safe & Secure Environment