Restaurant General Manager - The 10th

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Food and Beverage (F&B) organization consists of over 300 different restaurants committed to delivering excellence in mountain dining as part of the overall ski experience. We believe F&B leaders should have a strong working knowledge of both front and back of house operations, supported by top-tier central programs, training, and support. Therefore, our in-resort Manager-level F&B leaders are responsible for the entire restaurant operation, including both front and back of house. The Manager is accountable for achieving operational excellence in guest and employee experiences.  

 

Job Specifications:

• Starting Wage: $75,000 - $85,000 + Annual bonus
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

 

Job Responsibilities:

• Sets an example for all staff in service standards, menu knowledge, wine and beverage education, and overall service excellence.
• Works on the restaurant floor, exceeding guest satisfaction while completing management reports related to revenue, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory, and maintaining the daily logbook.
• Fully understands and implements all policies, procedures, standards, specifications, guidelines, and training programs for Mountain Dining.
• Ensures all guests feel welcome and receive responsive, friendly, and courteous service at all times.
• Achieves company goals in sales, service, quality, facility appearance, and cleanliness by training staff and fostering a positive, productive work environment.
• Manages cash and other receipts by following cash handling and reconciliation procedures in line with restaurant policies.
• Makes employment and termination recommendations aligned with company guidelines for review.
• Fills in as needed to maintain guest service standards and efficient operations.
• Continually works to develop staff in all aspects of restaurant operation and professional growth.
• Prepares all necessary paperwork, including forms, reports, and schedules, in an organized and timely manner.
• Keeps equipment clean and in excellent condition through personal inspections, timely work-order submissions, and adherence to preventative maintenance programs.
• Oversees and ensures compliance with restaurant policies regarding employee performance appraisals, ensuring they are completed on time.
• Schedules labor based on expected business activity, ensuring all positions are staffed