About Our Job

Motor Vehicle Agency Trainer – Department of Finance

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $68,773 and $91,124. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

This is an in-person position that will require you to be present five days a week with the possibility of being placed at any of the following branch locations dependent on need: 

• Northeast Branch: 4685 Peoria St #1 Denver, CO 80239 

• Northwest Branch: 3698 W 44th Ave Denver, CO 80211 

• Southeast Branch: 2243 S Monaco Pkwy Denver, CO 80222 

• Southwest Branch: 3100 S Sheridan Blvd, Denver, CO 80227 

• Tremont Branch: 2855 Tremont Pl Denver, CO 80205 

Who We Are & What You’ll Do

The Department of Finance (DOF) is responsible for the fiscal health of the city. The DOF leads fiscal analysis and guidance, property assessments, budgeting, accounting functions, enforcement of fiscal policies, practices and procedures for the entire City and County of Denver. The DOF fulfills the state statutory responsibilities for tax assessment and collection. DOF also manages the City’s debt portfolio and investment portfolio. The DOF commits to delivering these services through a financial structure that reflects the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability, and improved business processes.

About Denver Motor Vehicle

Denver Motor Vehicle (DMV) is authorized as an agent of the State Department of Revenue as outlined in the Colorado Revised Statutes to register and title vehicles and to collect, record, and deposit all taxes and fees prescribed for vehicles owned or operated by residents and business owners within the City and County of Denver.

Denver Motor Vehicle is seeking a highly skilled and motivated Agency Trainer. In this role, the Agency Trainer will provide Motor Vehicle program training, develop computer-based materials including web-based training, and support staff on the floor and provide over the shoulder guidance and development. The ideal candidate must have a sincere passion for training others, have excellent organizational and communication skills, accept accountability for their actions, and exhibit an unwavering loyalty to Motor Vehicle and Department of Finance mission.

The DMV Agency Trainer will be responsible for the development and delivery of program-specific training, such as Motor Vehicle Titling, Vehicle Ownership Tax Assessment, DRIVES, cash handling, mail processing, customer service skills, and other training responsibilities as assigned.

Specifically, as a Motor Vehicle Agency Trainer you will:

• Work with agency leadership and a co-trainer for the agency and 3rd party partnership development needs.
• Conducting training and supporting the other trainers within the classroom and outside of the classroom
• Designing and development of agency specific training programs including classroom and over the shoulder training, determining appropriate learning objectives and methodology to be used, developing course curriculums, and reviewing course content with managers and subject matter experts
• Developing appropriate training tools per the training content and training environment. The development and delivery of various web-based training knowledge and skill is preferred
• Evaluating student progress using written examinations and/or practical examinations, auditing trainees’ work, and adjusting teaching approaches to accommodate students' needs
• Consulting with staff members and managers to determine if training programs are meeting the needs of the agency
• Updating training materials and methods to keep current with new techniques, and ev