(USA) Principal, Product Manager

Position Summary...

Principal Product Manager GenAI & Agentic AI
What you'll do... As a Principal Product Manager focused on custom GenAI agents, you'll drive the strategy, roadmap, and execution of AI-powered experiences that simplify work, automate tasks, and empower Walmart associates globally. You'll define and champion use cases that integrate AI agents across critical platforms like Microsoft 365, ServiceNow, Workday, and Jiraleading the charge on what meaningful AI productivity looks like at scale.
About the Role: This role sits within the Productivity and Collaboration Platforms team, the enterprise owner of Walmarts digital workplace tools. You'll focus on purpose-built GenAI agent use cases using platforms like Microsoft Copilot Studio, Google Agentspace, and Zoom AI Studio, working in tight partnership with product, engineering, support, and governance teams. The ideal candidate brings a strong mix of product vision, enterprise experience, and an ability to turn ideas into scalable, secure, and impactful AI solutions.

What you'll do...

Data Driven Product Decisions : Requires knowledge of: Product and feature analytics; Data analysis tools and techniques; Research for analysis activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends. To independently (or with minimal guidance) conduct activities for product/feature analytics with an understanding of simple trends/insights. Monitors, collects, and structures data and evaluates result. Supports the identification and application of tools and techniques. Assists in the planning, design, and implementation of exploratory data analysis. Driving Customer/ Client Needs : Requires knowledge of: Customer and business problems; Design thinking; Dependencies and impacts on product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To build and maintain consistent relationships with customers and proactively identifies customer needs. Creates scalable processes to gather and analyze customer experiences. Demonstrates a deep understanding of customer needs to make decisions. Designs and implements new, barrier-free processes. Coaches team members to improve focus on the customer. Product Roadmap and Development : Requires knowledge of: Product roadmap development techniques; Roadmap presentation; Roadmap features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product (MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm") To develop and own roadmaps across a complex product. Ensures and drives communication for internal and external stakeholders. Interfaces with and influences partners to secure resources and alignment. Mentors team members on product roadmap and development. Establishes product roadmap expectations, performance measures, and goals. Drives alignment of features for a complex product by navigating through organizational/ market constraints. Manages roll out and scaling (using an MVP approach) of complex products/features. Product Vision and Strategy: Requires knowledge of: Problem formulation and solutioning; Hypothesis framing; Business strategies; Business management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry, environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm" . To own a complex customer problem and/or product requirement/need, as well as upstream and downstream impacts. Builds new ideas and strategies using "Whole Pr