Design Manager, Foundations, Enterprise XD

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

This role is on the Content Business Product Foundations team. The team is responsible for designing horizontal solutions that power our core Netflix business products including access management, notifications, data management, search, and much more. This is one of the newest teams in the Content Business Product Organization and is rapidly growing to meet the vast demands of our growing business verticals.

This role can be hybrid but would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. 

About You

You are a Product Design Manager with exceptional design, communication and people management skills. As a leader, you will lead and manage teams to ensure our products and features simplify complexity and are able to meet the diverse needs of all our Business Product teams. You'll be a foundational member of the leadership team, working together with your partners in product, engineering, data science, consumer insights, content design, and other disciplines to define the strategy, operations and communications that guide the team to build great products addressing real user needs. 

You measure success in terms of both human and business impact. You foster excellence through collaboration and encourage an inclusive, open environment that makes space for different perspectives and work styles. You inspire creativity and you’re an excellent advocate, evangelist, and listener who seeks and offers candid, constructive feedback. 

What You’ll Do

• Manage and build a diverse, inclusive team of Product Designers that consistently delivers impactful human-centered experiences that meet user needs and business goals for highly technical, data heavy domains.

• Coach and mentor team performance, manage resource allocation, project prioritization, and cultivate a culture of design excellence.

• Keep your teams inspired and engaged by providing strategic clarity, direction and focus while identifying and unblocking barriers to success.  

• Champion design thinking philosophies across the org and be an advocate for service design and systems thinking to drive innovation at scale.

• Utilize your full range of people management skills, product strategy, product design, interaction design and visual design skills. 

• Introduce new user-centered methodologies, frameworks and thought leadership to help your team facilitate strategic alignment across the organization.

• Contribute to strategic decisions around the future direction of Netflix's foundational solutions. Establish a vision for the long term while ensuring nearterm product features ladder up to a holistic user experience that delivers on the user needs and business goals.

• Collaborate closely with your Product, Engineering, Data Science, Consumer Insights, and leadership partners to plan OKRs and execute on product roadmaps. Develop and nurture relationships with stakeholders and ensure your team is designing and shipping impactful and cohesive product experiences.

• Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company.

• Bring a balanced perspective and thoughtful decision-making to strategic discussions, advocating for both user-centricity and needs of the business with your teams and your peers.

• Build relationships with stakeholders and partners in service of discovering and delivering the best outcomes for Netflix including aligning on priorities and objectives.

• Lead high-performing, highly engaged team and take ownership of team and organizational health.  

• Embody a growth mindset and a deep curiosity for the business, emerging technologies and human behavior to identify product opportunities.

• Actively seek and provide constructive feedback.

• Always look to improve things for the product, team and company.

Qualifications

• 5+ years successfully managing high-performance Product Design teams.