SENIOR CATERING & EVENT SALES OPERATIONS MANAGER

Job Summary

We are seeking a hands-on, onsite leader responsible for both driving catering sales and executing high-volume events. This role requires the ability to secure multi-thousand-dollar business while leading seamless, end-to-end event delivery. Success in this position depends on strong sales ability, operational expertise, and a commitment to delivering exceptional client experiences.

 

Key Responsibilities

• Drive catering revenue by prospecting, booking, and managing high-volume events
• Develop proposals, menus, contracts, and banquet event orders (BEOs)
• Lead all onsite event execution, including setup, service, and breakdown
• Supervise staff, ensure high-quality service, and guest satisfaction
• Coordinate logistics including staffing, rentals, transportation, and A/V
• Manage budgets, forecasts, and financial performance (food, labor, profitability)
• Build and maintain client and vendor relationships to support business growth
• Hire, train, and coach team members while maintaining service standards
• Ensure compliance with HACCP, safety, and sanitation regulations

 

Qualifications

• 2+ years of experience in catering, events, or hospitality leadership
• Proven success booking and executing large-scale events
• Strong knowledge of food service, menu development, and operations
• Experience managing budgets, cost controls, and financial reporting
• Bachelor’s degree preferred or equivalent experience

 

Core Competencies

• Sales and client relationship management
• Hands-on operational leadership
• Strong organization and attention to detail
• Ability to perform under pressure in a fast-paced environment
• Excellent communication, problem-solving, and adaptability

 

Technical Skills

• Proficiency in Excel and PowerPoint
• Experience with event/CRM systems

Working knowledge of A/V setup