Graphic Designer Senior Associate

Graphic Designer Senior Associate

We are seeking a talented individual to join our Marketing and Communications team for Capital One Commercial Bank to lead our internal creative strategy. To lead the strategy and production of all internal creative assets, this position requires excellent stakeholder management, exceptional judgment, and a sustained focus on delivering results. 

As a Senior Associate on the Capital One Commercial Bank Marketing and Communications team, you will develop all creative assets supporting strategic communications programs for Commercial Bank lines of business leaders and internal events. This role will sit among strategists, communicators, event planners, channel leads, and other designers on the Marketing and Communications team. 

In this role, you will apply a fresh eye to visual storytelling, branding and design efforts. Your innovative thinking and technical expertise will support business priorities; you will provide creative counsel on all environmental design production and manage two external design agencies.

General Responsibilities:

• Develop and execute high-quality communication designs — including document layout, presentations, logos/identities, spot illustration, infographics, photo editing, and emails.

• Own the internal brand – developing and maintaining a cohesive visual language for all internal communications, while ensuring it aligns with the Capital One brand, and serving as a subject matter expert and consultative partner to various departments on internal branding and design

• Lead event branding and environmental designs for internal events 

• Apply strategic rationale to design aesthetic, contributing to the development of new creative strategies and asset production pipelines

• Ensure all materials meet brand guidelines, quality standards and maintain Capital One’s brand voice.

• Manage two external agencies and all work produced meets Commercial and Capital One’s brand guidelines and quality standards

• Own project workflow, manage timelines and produce error-free work under deadlines, incorporating client and legal feedback and adhering to established project filing and issues management protocols.

• Collaborate with project stakeholders, and attend project briefings, pitch and reviews.

• Maintain a general understanding of communication & internal event strategies.

Additional Responsibilities:

• You have a creative, strategic mindset – translating business objectives into visual stories that resonate across our organization

• You are a collaborative partner, bringing your expertise to the table to help us reach our shared goals

• Your curiosity is endless. There’s always something else to learn.

• You are interested in the intersection of technology and design, taking advantage of new, innovative tools as they emerge

• You’re flexible and can easily pivot based on different stakeholder needs or changes in strategy without missing a beat. 

• You're a storyteller. You simplify the complex and compel your audience to act.

• You care—about the work, your team and the customers you serve.  

• A maximizer. You take pride in your work, work iteratively, and have a high bar.

• You are proficient in software programs: LumApps CMS, Adobe After Effects/Animate, CSS, HTML, JavaScript, LucidChart

• You are proficient in Google Suite

• You are comfortable working in a matrixed, corporate environment; able to work quickly under tight deadlines

Candidates must provide a portfolio of their creative work for consideration 

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of professional graphic design experience

• At least 3 years experience working with Adobe Creative Suite (InDesign, Photoshop, Illustrator, Adobe Acrobat), Figma and Mac systems.

Preferred Qualifications:

• 4+ years experience in financial services or B2B industry experience

• 4+ years experience in internal communications or creative development experience

• 4+ years experience in corporate design, agency or graphic design firm experience

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