Regional Account Manager - Global Clients Program, LinkedIn Talent Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in New York, Chicago, or San Francisco

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

We are looking for a Regional Account Manager to join our Global Clients Program (GCP) to grow and maintain relationships with our most strategic global customers. You will be responsible for learning the entire suite of LinkedIn’s Talent Solutions, understanding how they are used and valued by our customers, and making compelling recommendations for additional new business investments and renewals in LinkedIn. 

Our objective is to expand our footprint by aligning LinkedIn’s portfolio of solutions (Talent & Learning) with the complex requirements of our largest global customers. You will establish yourself as a peer and trusted advisor to the economic buyers (i.e. VP TA, VP L&D, CHRO, CLO) at each of your clients and develop a deep understanding of their business and market in which they operate. You will also invest in and demonstrate an understanding of their strategy and how they execute on it. To ensure our client generates the highest possible return on their investment, you will ensure that all LinkedIn Products and Solutions are being utilized effectively and, ultimately, will provide compelling recommendations for additional new business investments and renewals in LinkedIn.

You will be responsible for a book of current customers, involvement in large centralized global contracts and also responsible for outbound new business activity within the long tail of your portfolio. You will partner with a select group of global clients to identify solutions that can help them achieve their business and talent objectives. You will be a member of the Global Account Team and work together – this is a highly collaborative role requiring a passion for building strong and lasting relationships which allow our largest customers to be, and feel, successful with LinkedIn products and solutions.  Although you strive to meet and exceed quota, you will always act in the best interest of the customer. 

Responsibilities: 

Customer first mentality:  

• Understands client business objectives and macro environment – connects them, drives value and influences client business decisions
• Be the expert in knowledge of LinkedIn Solutions – (Talent & Learning) communicate the benefits of LinkedIn’s solutions, features and enhancements to our global clients 
• Provide high-quality customer engagement activities on the solutions they are already invested in 
• Multithreads effectively, uplevels relationships, engages with influence at Director+/DM level
• Build account plans for your named accounts that align with globally set strategy and identify key decision makers, regional approach, buying processes, current investment, product utilization and new revenue opportunities 
• Negotiate and close all orders with the larger LinkedIn investment in mind and provide post-contract support to ensure product delivery and satisfaction 

Sales Excellence:

• Partner with the Global Client Director (GCD) and Global counterparts on your named accounts to agree upon account goals, strategies and tactics for growth and then build territory and account plans. 
• Be disciplined with forecast completeness and accuracy 
• Be productive with time management and focus on what matters for impact 
• Leverage executive relationships and executive sponsors to deepen LinkedIn’s relationships with clients. 
• Masters full sales cycle (including commercial milestones) with rigor and discipline – demonstrates thoughtful preparation and scaled repeatable processes; exhibits a “challenger” sales mentality to grow existing clients and for hunting new business growth
• Brings new ideas/innovation to broader account teams – challenges status quo, continuous learner and proactively generates business ideas and solutions 
• Creates focused territory plan that drives regional business growth (existing & new business) and aligned to influence