Senior Director, Technology Operations

What you'll do...

Position: Senior Director, Technology Operations

Job Location: 640 W. California Avenue, Sunnyvale, CA 94086

Duties: Understand business requirements and priorities in detail to define a program implementation strategy impacting the entire domain. Define goals, stage gates, critical delivery paths and key deliverables for large scale programs incorporating multiple programs across the domain. Prepare benefits realization plan for the programs. Distribute allocated budget for the program across multiple projects and ensure optimum resource allocation. Identify potential risks for successful completion of the programs. Design multiple response plans through scenario planning for the identified risks for multiple projects within the program. Define measures and milestones for tracking and review of program success. Define performance objectives and metrics for tracking completion status of programs across multiple products within a domain. Engage with the business to design a coherent view on program success metrics. Take proactive decisions in dealing with program risks related to forecasts, budgets and milestones. Create, manage, monitor Program budget for multiple programs. Oversee delivery schedules and cost expenditure across programs in a domain and manage delays / slip ups with stakeholders. Project the ROI of future programs. Define measures and milestones for tracking financial performance of programs. Lead discussions with varying viewpoints confidently. Influence diverse audiences using customized communication and appropriate frameworks. Leverage fact-based data & analytics insights to build a cohesive narrative and present in a clear, concise and meaningful way. Demonstrate superior decision and coordination skills when faced with conflicting or ambiguous inputs. Become a trusted advisor to diverse stakeholders, influencing them to act on the product/technology matters. Provide respectful, effective, timely feedback and seek, internalize, and utilize received feedback. Design the organizations planning processes and decision-making channels. Explain advantages and risks of using business simulations for critical business decisions. Explain business issues and trends of own business unit as compared to other business units. Develop business cases for own function; reviews and critiques cases for other functions. Demonstrate a big picture understanding of the business, its interrelationships, and priorities. Display strong foundation of business fundamentals, measurement, and business finance. Participate in developing domain strategy with executive leaders. Evaluate and validate proposed business cases for projects and initiatives. Demonstrate expertise and functioning of multiple businesses and how it integrates in the global scenarios. Approve strategies, initiatives, and projects. Determine metrics and performance indicators. Contribute to strategic decision making regarding key initiatives. Develop new enterprise-wide processes and ways of working. Model industry best practices. Proactively engage in the external community to build Walmart's brand and influence industry practices. Influence and shape business vernacular. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. This position supervises two employees: Director of Technology Operations; and Technology Operations.

Minimum education and experience required: Master's degree or equivalent in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years of experience in project management, program management, program operations, or related area; OR Bachelor's degree or equivalent in computer science, management information systems, indu