Salesforce Service Cloud Product Manager - Solution Architect

ADP is hiring a Salesforce Service Cloud Product Manager - Solution Architect 

 

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? 

• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?   

 

Well, this may be the role for you. Ready to design what's next? 

In this role, you will work alongside a team of friendly, passionate, and creative Solution Architects, product managers and developers to bring our products to the market. You will create elegant solution designs for our Salesforce CRM, based on business requirements that drive expected outcomes to improve the experience for our clients and our associates. You'll make our CRM easier to use and help our clients stay compliant, manage costs, and save time.   

We're looking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-haves in this job. Whether you're in meetings with clients or sales, service, developers, or design, you'll be the guiding voice that helps create and establish product roadmap. You stay close to market trends, anticipate our customers' next questions, and bring new ideas into the mix. You love evangelizing about your product and communicate with confidence. Still, you also have the experience to take your product into the marketplace and position it competitively for maximum financial impact. 

You've worked with Agile teams and understand product delivery cycles and how to satisfy a diverse group of global stakeholders. You communicate progress to them and provide great products using agile methodology. From concept to code, your voice will influence project success. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. 

Like what you see?  Apply now! 

Learn more about ADP at tech.adp.com/careers 

 

WHAT YOU'LL DO: 

Here's what you can expect on a typical day:  

• Scrums. You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities.  You are a key member of the team, helping bridge the technical requirements between product management and development. 

• Feature Design. You'll lead feature design to bring the art of the possible to life. You're always learning and